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Valued Contributor
Posts: 516
Registered: ‎03-21-2017

@SeaMaiden  - you can exchange it for free I think.

Honored Contributor
Posts: 23,835
Registered: ‎03-10-2010

@PatriciaG wrote:

@SeaMaiden  - you can exchange it for free I think.


@PatriciaG  But I still have to pay shipping costs to return it....if i am not mistaken. 

Respected Contributor
Posts: 2,748
Registered: ‎03-09-2010

I think if you send it back to exchange for a different size, you do not get charged shipping again.  I've exchanged clothing for a different size with no extra shipping charge at all.  You should definitely contact customer service to find out.  The only problem you might run into is that I believe the 3/4" size sold out, and I don't know if QVC held any back for possible exchange purchases or not.  Good luck!

Valued Contributor
Posts: 670
Registered: ‎03-14-2010

I bought mine when I broke on of the long bones in my hand.  That hand was in a cast and the Beachwaver was the only tool I could use.

 

I have long hair and I love mine.

Valued Contributor
Posts: 516
Registered: ‎03-21-2017

@SeaMaiden  - No, I'm pretty sure that QVCs policy is that exchanges are free shipping.

Super Contributor
Posts: 494
Registered: ‎09-09-2012

Thanks for that feedback. I struggle, so if there is a patience requirement etc, a product wont work for me. This is good to know because , i was................

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Super Contributor
Posts: 268
Registered: ‎07-31-2010

I agree. Ugh. I just took mine out of the box, though I got it about a week ago. Spent over an hour and couldn't get one curl. Crazy. It's going back.

Esteemed Contributor
Posts: 6,843
Registered: ‎03-13-2010

Bought one on a whim.  It’s unopened & going back. The smallest one.  

Honored Contributor
Posts: 24,685
Registered: ‎07-21-2011

It all depends on your hair texture as to how the tool will really work on your hair.  Very fine hair will look nothing like thick hair using the tool.

kindness is strength
Occasional Contributor
Posts: 12
Registered: ‎02-04-2018

I so agree!!!  I have fine hair and I got clamp marks and my hair got stuck on release.  I know some people like it, but it is not for me!