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Contributor
AVCchick
Posts: 63
Registered: ‎07-17-2010

AD - Can you refuse and return?

‎12-28-2014 12:37 AM

This probably isn't the right venue but I received an AD order before I failed to change the date. I haven't opened it. Can I return and mark 'refused' without a return postage penalty? Thanks

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Super Contributor
Kind1too
Posts: 1,062
Registered: ‎11-20-2012

Re: AD - Can you refuse and return?

‎12-28-2014 12:42 AM

My guess would be that, if you can you would no longer be on AD.

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okiebug
Posts: 2,007
Registered: ‎04-05-2010

Re: AD - Can you refuse and return?

‎12-28-2014 12:44 AM

No, because once it's shown delivered by either the USPS or UPS they consider that you've accepted delivery. You're going to be charged return shipping - it's only fair, it was your error, not QVC's.

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Valued Contributor
Dell1
Posts: 609
Registered: ‎03-09-2010

Re: AD - Can you refuse and return?

‎12-28-2014 12:48 AM

Keep this set and delay your next shipment. That way you get to keep the auto-delivery.

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Honored Contributor
GCR18
Posts: 17,892
Registered: ‎07-03-2013

Re: AD - Can you refuse and return?

‎12-28-2014 12:55 AM

You'll get charged for the return since it was delivered.
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Valued Contributor
meonlybetter
Posts: 577
Registered: ‎03-09-2010

Re: AD - Can you refuse and return?

‎12-28-2014 02:40 AM

If you don't open it you can return to sender.

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Honored Contributor
Tinkrbl44
Posts: 47,145
Registered: ‎08-23-2010

Re: AD - Can you refuse and return?

‎12-28-2014 02:43 AM

On 12/27/2014 Dell said:

Keep this set and delay your next shipment. That way you get to keep the auto-delivery.

Keep it .... and review your ADs on a regular basis.

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Super Contributor
LuluOnBeauty
Posts: 634
Registered: ‎12-03-2011

Re: AD - Can you refuse and return?

‎12-28-2014 02:48 AM

This is not right. You made the mistake and should pay for return postage.

Beauty blogger and YTer who loves it all! Cheers, Lulu Bea aka Lulu On Beauty - Let's be FACEBOOK beauty friends!
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