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01-26-2023 03:27 PM - edited 01-26-2023 04:33 PM
I've been on hold for 35 minutes so far, waiting to speak to a scheduler. It's crazy. Last week, I was on hold for 40 minutes. .At 4:20 someone told me I.should call back tomorrow because the office closes at 4:30. Okay..... I can't schedule it myself through My Chart because mine has to be done in a hospital setting. I assume because of my Afub.
01-26-2023 03:30 PM
01-26-2023 03:38 PM
@lgfan wrote:
When I had my colonoscopy I had to go to see a gastroenterologist first. I made the appointment at bis office that same day. I have never heard of scheduling a colonoscopy by telephone.
It's a routine screening colonoscopy. My pcp did the referral.. My Cardiologist cleared me for it. My pcp said there would be a link in My Chart where I could schedule but no link due to the need for a hospital setting. The canned music stopped so I think I was disconnected. I'll try again tomorrow.
01-26-2023 03:41 PM
@chrystaltree Call the hospital administrator's office and complain. They might not know that this is a problem. Sounds like something is wrong somewhere.
01-26-2023 03:45 PM
Why are there so many spaces after your posts, @chrystaltree? You have to scroll so far to get to the next post.
01-26-2023 03:59 PM
@chrystaltree I do not understand it.
I had a tooth that broke 2 weeks ago.
My regular dentist got me right in & puttled out half of it, but told me the oral surgeon would have to pull the other half & get it ready for an implant or wharever I decided to have in that spot.
They gave me the number for an oral surgeon they refer people to. I called the number. The person that does the scheduling will have to call you back. Probably by next week.
I waited 3 days & then called a different oral surgeon.
I never heard from the first doctor.
01-26-2023 04:18 PM
@Dusty1 What does a broken tooth appointment have to do with a colonoscopy appointment?
Two different things entirely.
01-26-2023 04:21 PM
@Dusty1 wrote:
@chrystaltree I do not understand it.
I had a tooth that broke 2 weeks ago.
My regular dentist got me right in & puttled out half of it, but told me the oral surgeon would have to pull the other half & get it ready for an implant or wharever I decided to have in that spot.
They gave me the number for an oral surgeon they refer people to. I called the number. The person that does the scheduling will have to call you back. Probably by next week.
I waited 3 days & then called a different oral surgeon.
I never heard from the first doctor.
Ok..... but that's a completely different thing from my issue.
01-26-2023 04:29 PM
Oh
@Kachina624 wrote:
@chrystaltree Call the hospital administrator's office and complain. They might not know that this is a problem. Sounds like something is wrong somewhere.
Yeah.... I'm not going to do that. I'll email my pcp for help if I don't get it scheduled tomorrow.
01-26-2023 04:32 PM
@GenXmuse wrote:
Why are there so many spaces after your posts, @chrystaltree? You have to scroll so far to get to the next post.
I just saw that. I honestly don't know why that happens to some of my posts. It's bizarre. Sometimes I can edit fix it. Sometimes I can't.
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