Among Friends

[Carolina925]

I order clothing online from Belk often. We have a local store, but the selection is lacking. I placed an order and got two items but not the third. I kept getting notifications from USPS that it was up for delivery for a few weeks but when I did a tracking inquiry, kept getting the message that I needed to contact Belk. After 2 months, I called their customer service and they immediately refunded my purchase price, saying it was lost in transit. The next day, my order arrived! I called CS and told them to put the charge through again since I had finally received the order. I got an email a few days later that said the order was not going to be charged again, that it would be gratis! The order was only a package of Jockey underwear and cost around $30 but I still thought it was a great surprise.

[Solar Is My Name]

@Carolina925   And THAT'S how to keep a customer!!

Thanks for sharing!

-Solar 

[Desertdi]

Belk closed their Arizona stores.    No customers for "tropical" styled items in the Sonoran Desert (!!!)

[webbgarner1]

@Carolina925  That is great. I'm a loyal Belk customer from way back.

[Estellee]

I recently order a few tshirt dresses, great quality and price too.

[skatting44]

  My local Belk is a nice staore , had  some  very nice sales  after Christmas. I've ordered  merchandise from them  without issue.