Among Friends

[Twins Mom]

@ aroc3435

So right. Had item to return at Walmart today and had receipt and unopened $40 item from Black Friday. Apparently needed supervisor to key in. After three calls one cane over abdcsaid she had no call on her PDF. It was on intercom twice. Anyway, no apology, smile, thanks, nothing, funny thing is the customer behind me asked clerk who supervisor was. From discription lady told me, watch, she won’t recognize us as customers. Now I see why people don’t like to shop.

[sunshine45]

i wonder if they are doing this only at certain SAMS CLUBS right now?

they have not pushed us to upgradeour business membership to another level.

we currently pay $100 a year. we get much more than that back each year in cash rewards and still have the business members only hours at our local club.

dont see any new membership level on their online site either?

[Twins Mom]

@ Sunshine45
You might already be in that level - regular business did not get cash back.

[sunshine45]

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@Twins Mom wrote:
@ Sunshine45
You might already be in that level - regular business did not get cash back.

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@Twins Mom

we pay $100 a year for our business plus membership.

we have had this level for probably at least 5 years or more.

[iwrite]

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@Twins Mom wrote:
Haven’t been in few weeks but as Business Member was told we no longer get in early. That privilege now for that new Premium Level that they have been trying to sell all year. I had been paying extra for business level, so what happened to that? Cashier didn’t know. Said there had been lots of changes. This new level costs about $50 extra, but for weekend half price. Supposedly if not pleased with it can get money back.

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i don't know how often you go to sams before 9am, but when i go, there is hardly anyone in there, which is why i go at that time.

there are tons of "original" business members, so why they don't want our money before 9am, is cray-cray.

shouldn't they have sent out an email (or go old school and send a letter) to the business account members saying that we can't come before 9am any more?

what i can't understand is now that they no longer offer business accounts, who is signing up for their "business" services like payroll and health insurance. i never signed up for them, but i suspect many small business did.

this death after a dollar mind set as my grandmother would say, never turns out well.

i have never had anyone ask for my card to walk in the door before 9am. is this something new?

i dug out the email that i received from them in feb 2018 and pasted it below.
perhaps i'll print it out and take it the next time i go.

i would suggest that you contact online and see what they say.
nothing against the people at the door, but they may not know what business accounts are or that they were grand fathered in, especially if they have been there less than a year.



email reply that i received
Thank you for contacting Sam's Club in regards to your membership updates.  We value our Members' inquiries and feedback.

Yes your business account was grand fathered in and your membership will not lose the early shopping hours at a $45 membership.  Only yourself and your household card will have access to early shopping hours.  Any addons will have to start their own account.

[iwrite]

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@Venezia wrote:

We've had the Plus membership for years now.  We originally got it because we were both working and needed to get in early to have our tires done (snow tires put on and removed seasonally).

In the last couple of years, they stopped checking your card at the door, which makes the idea of a different "Business and Plus" entry door ridiculous.  I asked about it once and was told "Corporate told us to stop checking cards" BUT "when anyone without a Plus card tries to check out before 10:00, they'll get told off".  Are you kidding me?  And that's going to affect them how?  Like a naughty child - "now don't do it again!"  (But they'd still check them out and with self-checkout, how does that work?  Do they tell themselves off?

Anyway, they now do the tires by appointment and this past year we actually got as much back in cash rewards (Plus members only, as far as I know) to cancel out the $100 we paid for our membership, so it all works out.  We like Sam's but I have written to them to complain about the change of restricted entry hours.

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i noticed that you said that you contacted them about this.
did they respond to your message?

[DiAnne]

The Sam's Clubs around me have all closed.  

[lovesrecess]

The Sam’s Clubs here have closed in several locations and a Walmart has replaced each one. Same company, but guess the WM are more profitable. We switched to Costco when they first came here and much prefer Costco over Sam’s Club.