Reply
Super Contributor
Posts: 278
Registered: ‎03-09-2010

O/T Problem with order from Macy's

Good Evening and Merry Christmas to all who celebrate!

I placed an order on the 21st for three boiled wool jackets from Macy's. I received them on the 24th, and when I opened the bag last night, the aroma just about knocked me out. I'm not a big perfume/scent person, and these jackets smelt like they had been doused in cheap perfume. I pulled them out of the bag, and saw that every one of them had been a return. (They had all been stuffed into a plain plastic bag, then that bag was stuffed into the Macy's plastic bag for shipment.)

So, a couple of questions. Is there a way to get the perfume smell out of boiled wool, short of taking new pieces to the cleaners? Or, should I just return them to Macy's and hope I can find unscented ones in the store?

Honored Contributor
Posts: 16,837
Registered: ‎03-10-2010

Re: O/T Problem with order from Macy's

I think it's doubtful you could get the smell out of them. I would definitely return them. If you have to mail them I don't think you should have to pay the return shipping.


The Bluebird Carries The Sky On His Back"
-Henry David Thoreau





Honored Contributor
Posts: 17,491
Registered: ‎03-10-2010

Re: O/T Problem with order from Macy's

My sister is a smoker and I like to go to the casino every once in a while, so I've found that scented dryer sheets work well in taking out the smell of cigarette smoke. I bought some at Marshalls but I imagine any dryer sheet will do.

I put them in for about 20 minutes on low heat.

===================================
QVC Shopper - 1993

# IAMTEAMWEN
Honored Contributor
Posts: 31,070
Registered: ‎05-10-2010

Re: O/T Problem with order from Macy's

There is a difference between a returned garment and a used garnent..Something that has perfume on it was worn, not just tried on. I'd return the garments. Most people would.
Respected Contributor
Posts: 2,013
Registered: ‎03-13-2010

Re: O/T Problem with order from Macy's

Macys has a new policy whereby they are not shipping all orders from the warehouse. Many orders are being filled from stock in the stores. That may be what happened to you. The person who filled the order should not have packed something in that condition. I think that is happening under this new system.
Honored Contributor
Posts: 8,101
Registered: ‎03-17-2010

Re: O/T Problem with order from Macy's

I've gotten cigarette smell out of purses, mildew smell out of a hundred year old hump back trunk and have been successful with gel odor absorbers. For the purse, I opened all zippers and pockets and put the bag into a plastic bag with an opened gel absorber next to it, blow into the plastic bag and seal it at the top. I've left it for a week, opened it and closed it up again for another week. Eventually the smell went totally away.

The hump back trunk I purchased at an Estate sale and frankly I smelled it before I saw it! For the trunk I bought two gel odor absorbers, opened them and put them both into the trunk, closed the trunk for about three to four weeks. I was amazed when I opened the lid. There was no odor. I've had great success with these gel absorbers. They can be found at Ace Hardware, the Pet Section at WalMat and at some supermarkets (where they sell room deodorizers.

But frankly I'd return the garments and agree with the other posters that the items sent to you were worn.....

*~"Never eat more than you can lift......" Miss Piggy~*
Esteemed Contributor
Posts: 6,889
Registered: ‎03-13-2010

Re: O/T Problem with order from Macy's

I would return them, absolutely, without thinking twice about it.

Honored Contributor
Posts: 13,510
Registered: ‎05-23-2010

Re: O/T Problem with order from Macy's

If you like them, just hang them in fresh air for a day or two and see if the perfume dissipates. The perfume can get on when customers try on in the store. The might not be returns, just garments someone tried on, or they could be returns someone tried on at home while they had on their fragrance. Look the items over, hang in the air. If the clothes seem new and unworn, keep them.
Honored Contributor
Posts: 11,890
Registered: ‎03-11-2010

Re: O/T Problem with order from Macy's

Return them.

'cuz every girl's crazy 'bout a sharp dressed man
Trusted Contributor
Posts: 1,052
Registered: ‎05-18-2014

Re: O/T Problem with order from Macy's

I received shoes marked "floor display". Still had the size tags stapled to the bottom.

Needless to say, they are going back!,,

edited for typo