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Occasional Contributor
Posts: 11
Registered: ‎07-25-2024

They did bring back Amazing Grace in super size, but now I can't find the Purity Cleanser that was offered a few months ago. Any suggestions?

Thank you!

Valued Contributor
Posts: 726
Registered: ‎02-16-2018

@LunaB   Ulta carries Purity in stores & on their website 

Respected Contributor
Posts: 2,113
Registered: ‎11-02-2015

@LunaB wrote:

They did bring back Amazing Grace in super size, but now I can't find the Purity Cleanser that was offered a few months ago. Any suggestions?

Thank you!


@LunaB    I had a hard time finding Purity anywhere ... but just last week I found it on HSN.  It was a stock up set of three 8 oz. bottles.  It was $70.00...but they currently have a $10 off $30 purchase...so I bought it quickly since it seems to be out of stock at many places....

Respected Contributor
Posts: 4,973
Registered: ‎03-09-2010

I read that because of people's complaints of it being watery, they removed all current stock so they could reformulate it.

Honored Contributor
Posts: 24,458
Registered: ‎12-07-2012

Re: Purity Cleanser

[ Edited ]

Mari Lyn from Philosophy said on the livestream that Philosophy is reformulating the Purity because the ones they sold on the 25th anniversary were not up to the standards they require.

 

She said QVC sold out of current stock is why it is not available there right now. I thought they pulled the inventory. I am not sure she really knew. 

 

 

Super Contributor
Posts: 261
Registered: ‎02-27-2015

I just called CS about this as I ordered the 25th anniversary Purity. I haven't used it yet and wanted to know if there was some sort of recall.  The CS rep said I have 10 more days to return it and they would take it  back.  My question is why wouldn't Q send out an email to every one saying they need to return the defective Purity?  How hard would that be?  But again so many quality issues with everything at the Q - maybe they need to change their name and drop the Q part.  So disappointed to read on the forums about this and not have the Q be proactive to recalling it for watery issue formulation.


@Tissyanne wrote:

Mari Lyn from Philosophy said on the livestream that Philosophy is reformulating the Purity because the ones they sold on the 25th anniversary were not up to the standards they require.

 

She said QVC sold out of current stock is why it is not available there right now. I thought they pulled the inventory. I am not sure she really knew. 

 

 


 

Occasional Contributor
Posts: 11
Registered: ‎07-25-2024

Thank you for the update!

Occasional Contributor
Posts: 11
Registered: ‎07-25-2024

thank you!

Occasional Contributor
Posts: 11
Registered: ‎07-25-2024

It seems like a lot of changes with this brand, now they don't offer the Amazing Grace body spritz, I tried the philosophy website but they don't either, I have used these products for at least 15 years. I am in healthcare and it a very refreshing scent to wear and I always get compliments on it.