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Super Contributor
just4me
Posts: 355
Registered: ‎03-23-2010

app for Runtastic

‎07-21-2014 05:51 PM

I installed a 'free' app for Runtastic but see now that in 14 days there will be a fee.

Does anyone have experience with this company? I want to cancel it now instead of waiting to see if I get charged in 14 days via iTunes.

Sent an email but it was a generic reply sending me to their 'Help' page, which, of course, was no help.

So... HELP!

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Honored Contributor
jackthebear
Posts: 17,381
Registered: ‎03-11-2010

Re: app for Runtastic

‎07-21-2014 10:03 PM

just delete the app, or delete your CCard in your iTunes info

you should not leave your Credit Card info there anyway,

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Honored Contributor
sidsmom
Posts: 18,415
Registered: ‎11-25-2011

Re: app for Runtastic

‎07-22-2014 12:58 AM

Pretty basic stuff...if you research it. This was on their website.

If you have purchased the GOLD membership, you can cancel the contract or the automatic renewal option via utilizing our Premium Support form on www.runtastic.com.

If you still want to delete your account please go to Runtastic.com & log in with your user name & password, click on the arrow on the right side of your user name, click on "Settings", go to "Login Data", click on "Delete my account".

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Super Contributor
just4me
Posts: 355
Registered: ‎03-23-2010

Re: app for Runtastic

‎07-22-2014 11:34 AM

thank you both.

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