Reply
Honored Contributor
Posts: 22,265
Registered: ‎10-25-2010

Re: Insurance Preauthorization for Pain Medication


@BalletBabe wrote:

@Sueliz wrote:

@Allegheny wrote:

We just received notification from our insurer of new guidelines for medication preauthorization.  They have added various pain medication which will need preauthorization.  My husband is reviewing the new directive and it may also include some other controlled substances such as medication for anxiety.  With the drug problems in this country I certainly understand.

 

Just curious if anyone else has gotten notice from their insurer regarding this issue?

 

 


@Allegheny, I just received my 2018 pharmacy handbook from Aetna and was surprised to see some pain meds that will now require pre-auth.  What I take will not require it and for those taking Tramadol that also will not require the pre-auth.  Looks like mostly those meds that are "extended release" will need it.  


My Dr. called for a pre authorization and they still rejected it.   This is insane what they are doing to people. 


What was the reason the preauth was denied?  Insurance companies have doctors review the request for drugs, if they deny, there is a reason for it.  

Honored Contributor
Posts: 32,639
Registered: ‎05-10-2010

Re: Insurance Preauthorization for Pain Medication

We this was coming.  The addicts and those who use drugs recreationally won't be affected by these rules.  They'll still get whatever drugs they want, any time they want them.  But those of us who have pain will have jump through hoops to get our legally prescribed medication.  We'll have drag our selves, pain and all, to the doctor to get prescriptions and then to the pharmacy to get our 7 day script filled.  Physicians cannot call in some scripts for medications, we have to have the script and show our id's.  So, we'll pay for other peopl's problems.  It's what happens in this country.  "Feel good" regulations that do nothing to address the problem.  They exist just to make people feel like something is being done.  

Esteemed Contributor
Posts: 7,635
Registered: ‎03-05-2011

Re: Insurance Preauthorization for Pain Medication


@Foolywooly11 wrote:

@BalletBabe: Your story is awful! My sleep pattern has changed dramactically as I've aged. I tried all the otc remedies, the warm bath, hot milk, etc., & finally got up the nerve to ask my doctor for something for sleep. I had taken a medication years ago, for a short period of time, & it worked well. He prescribed several medications that were not meant for insomnia, but that had a side effect of making you sleepy. They didn't work. One of them made me feel "drugged", but not sleepy. Finally, when I said "Forget it, I'll just have to live with it", he prescribed the medication I originally asked for. I've been on it for 3 months, & it has been a game changer for me. I wonder if I'll soon have to go back to sleepless nights after reading these posts. I feel for you!


I just don't understand.  I am not a teenager and I have been taking it for so many years.  I am using Benedryl and it helps.  Yes many do make you feel drugged. What I was on is not addicting, I stopped it last Thursday night was the last one I had. I have no withdrawls or anything.  When my Dr.s started on me about reading near a dim light, no caffeine and on and on.  I said I told you I went to a sleep specialist and he had me do all that.  He said do you have a TV in your bedroom, and I said yes, and I am not moving it out.  I had no TV or computer when I started having this issue.  He just was not going to budge on it.  I refuse to take a medication that I had a bad reaction to and I know is addicting.   The last visit I had with him was in end of March.  I told him well next time I see you , I will be on Medicare and he said "Oh you need a welcome to Medicare visit "  I get a good grade to do it.  So I told him when I was in Friday, I am not doing it.  I had a full lab work done and everything is good.  So I will be darn if I am going back in for a visit I don't need so he can get a good grade.   I am so angry with all of it.   

Esteemed Contributor
Posts: 7,635
Registered: ‎03-05-2011

Re: Insurance Preauthorization for Pain Medication


@Carmie wrote:

Most pain meds, injectable drugs, drugs for MS, drugs prescribed by dermatologists, expensive drugs that are name brands that have generic counterparts and drugs used for medical problems, that could also be used for weight control are usually the ones that require preauthorization, as are some RA medications.

 

Sometimes a drug is covered for some conditions, but not others.  

 

I used  to work in the drug preauth department of an insurance company,  that was the worst position I have ever had there.  I hated that job.

 

Many drugs are prescribed by physicians that are not medically necessary.  Insurance companies only cover medically necessary drugs.  The patients are mad as all hello when they are told the drug they were prescribed is not the best drug  or the wrong drug for their condition, or not covered or not safe for them to take, due to reactions to other drugs.

 

Insurance companies have local doctors who are the best in their fields review the claims for drugs that need preauthorization.  For example a cardiac specialist would review a drug prescribed by a physician for a heart condition.  Many errors are found this way.

 

Once I,worked on a case where a RX drug was denied preauthorization by a physician who was reviewing drugs for the insurance company I worked for.  The drug was prescribed by a doctor who practiced in the same office as the physician who reviewed it. I'll bet those two had words the next day.

 

If your preauthorization is denied, you can always Appeal it with additional info.

 

There are phone lines that physicians can call if the drug needs to be taken ASAP and they can talk to a professional in the preauth department.



@Carmie wrote:

Most pain meds, injectable drugs, drugs for MS, drugs prescribed by dermatologists, expensive drugs that are name brands that have generic counterparts and drugs used for medical problems, that could also be used for weight control are usually the ones that require preauthorization, as are some RA medications.

 

Sometimes a drug is covered for some conditions, but not others.  

 

I used  to work in the drug preauth department of an insurance company,  that was the worst position I have ever had there.  I hated that job.

 

Many drugs are prescribed by physicians that are not medically necessary.  Insurance companies only cover medically necessary drugs.  The patients are mad as all hello when they are told the drug they were prescribed is not the best drug  or the wrong drug for their condition, or not covered or not safe for them to take, due to reactions to other drugs.

 

Insurance companies have local doctors who are the best in their fields review the claims for drugs that need preauthorization.  For example a cardiac specialist would review a drug prescribed by a physician for a heart condition.  Many errors are found this way.

 

Once I,worked on a case where a RX drug was denied preauthorization by a physician who was reviewing drugs for the insurance company I worked for.  The drug was prescribed by a doctor who practiced in the same office as the physician who reviewed it. I'll bet those two had words the next day.

 

If your preauthorization is denied, you can always Appeal it with additional info.

 

There are phone lines that physicians can call if the drug needs to be taken ASAP and they can talk to a professional in the preauth department.



@Carmie wrote:

Most pain meds, injectable drugs, drugs for MS, drugs prescribed by dermatologists, expensive drugs that are name brands that have generic counterparts and drugs used for medical problems, that could also be used for weight control are usually the ones that require preauthorization, as are some RA medications.

 

Sometimes a drug is covered for some conditions, but not others.  

 

I used  to work in the drug preauth department of an insurance company,  that was the worst position I have ever had there.  I hated that job.

 

Many drugs are prescribed by physicians that are not medically necessary.  Insurance companies only cover medically necessary drugs.  The patients are mad as all hello when they are told the drug they were prescribed is not the best drug  or the wrong drug for their condition, or not covered or not safe for them to take, due to reactions to other drugs.

 

Insurance companies have local doctors who are the best in their fields review the claims for drugs that need preauthorization.  For example a cardiac specialist would review a drug prescribed by a physician for a heart condition.  Many errors are found this way.

 

Once I,worked on a case where a RX drug was denied preauthorization by a physician who was reviewing drugs for the insurance company I worked for.  The drug was prescribed by a doctor who practiced in the same office as the physician who reviewed it. I'll bet those two had words the next day.

 

If your preauthorization is denied, you can always Appeal it with additional info.

 

There are phone lines that physicians can call if the drug needs to be taken ASAP and they can talk to a professional in the preauth department.


@Carmie  My Dr. did all that and they still refused it.  I guess the insurance companies are now our Dr.'s

Honored Contributor
Posts: 22,265
Registered: ‎10-25-2010

Re: Insurance Preauthorization for Pain Medication

@BalletBabe  Why was it denied? Is the drug just excluded from your contract?  Is the drug an old one that has been replaced with a newer safer drug?  Are you taking other drugs that will react with this one?

 

insurance companies have doctors review the preauthorization requests.  These are licensed physicians who still practice medicine and see patients.  They are not just people who work for the insurance company with no medical knowledge,

 

If you know the reason, it is possible for you to appeal the denial or possible get a prescription for a drug that might be a better choice for you.

 

doctors do make mistakes... I am allergic to codeine.  You might be surprised how many times it has been prescribed to me, even through I always mention my allergic reaction to it.  I am scared to death that I might not be able to check or be conscious enough to ask what I am being given and could die from the reactions to it.  The preauth doctor could catch an error like this and prevent harm to me.  Preauth is inconvenient, but it's not a bad thing.

Honored Contributor
Posts: 13,913
Registered: ‎03-10-2010

Re: Insurance Preauthorization for Pain Medication

 

@Allegheny

 

My mail order provider has required this for 2 years now on 1 of my medications. My others are 1 prescription from my doctor, then automatic refills for the 3 other 90 day supply. The 1 that is not requires me to have the doctor write a new prescription for every 90 day supply. 

 

Not sure if you consider that "Pre-authorization", but to me this seems pretty much the same. My doctor has to "authorize(write)" 4 prescriptions instead of just 1.

 

 

 

hckynut(john)

hckynut(john)
Valued Contributor
Posts: 618
Registered: ‎12-06-2015

Re: Insurance Preauthorization for Pain Medication


@Allegheny wrote:

@Sueliz

Did Aetna send you their pharmacy handbook as a printed copy thru USPS or on line.  I got mine on line and would prefer a printed copy.


@Allegheny, I went on their website and requested a copy, it arrived in less than a week!  Heart

Esteemed Contributor
Posts: 7,635
Registered: ‎03-05-2011

Re: Insurance Preauthorization for Pain Medication

[ Edited ]

@Carmie  I have been taking it for 17 years.  It is not a new drug.   They are afraid I will fall.  I said really???  I have more of a chance of falling off my 12 foot ladder cleaning out my gutters then taking this pill.   

 

I don't care as I have found that I don't need it most of the time.  My Pharmacist filled it for me and I paid cash so they don't know.   I dont care about a group of Dr.'s that talked about this, because they don't know me, or my issues. I think that my family Dr. that knows me best should be making the decisions. 

 

I have learned though life that not all Dr.'s that have that title of DR. are not necessarily good Dr.'s.  My Pharmacist was telling me they are making the Pharmacies call the patients if they haven't fill their BP meds and stuff like that.   She said it is horrible what is going on!  

Esteemed Contributor
Posts: 7,635
Registered: ‎03-05-2011

Re: Insurance Preauthorization for Pain Medication

@Carmie  I forgot to answer why was it denied?   I really don't know.   Something I need to find out.   It is all stressing me out to much.   I need to concentrate on more important things right now.   I know one thing.  I am seriously thinking about changing Dr.'s not that it will change it because it is Medicare that is doing this, but just because , I don't like how he tried to shove a drug on me that I have had bad reactions to.   I told him no thanks, I will stay up and get more cleaning done----LOL

Honored Contributor
Posts: 22,265
Registered: ‎10-25-2010

Re: Insurance Preauthorization for Pain Medication

@BalletBabe  An elderly family member that I take care of told me yesterday that she received a call from Aetna because she did not refill her RX on time and they were concerned that she was skipping taking her meds,

 

She said she did not not have enough money to refill, so she went without for a week.  The caller told her that it is possible that she could receive help paying for her meds and someone would call her to discuss this.

 

The person who might be able to help called while we were at the pharmacy picking up seven different RX meds and left a message saying she would call back.

 

It seems like there is some concern over RX meds and the elderly..

hopefully, for the best.