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Valued Contributor
Posts: 605
Registered: ‎03-10-2010

Re: Eye Care Customer Service

If you went on YouTube someone most likely had a video opening the product.

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Honored Contributor
Posts: 16,798
Registered: ‎05-18-2017

Re: Eye Care Customer Service


@I am still oxox wrote:

I once had a return to Zappos credited more than 3 months after I sent it back, I must of forgotten about it. When I called they were so nice and gave me a $100 gift card for my troubles


100 dollars?  That seems excessive.  Hope the person assisting you didn't lose their job.

Honored Contributor
Posts: 8,523
Registered: ‎09-22-2017

Re: Eye Care Customer Service


@San Antonio Gal wrote:

@I am still oxox wrote:

I once had a return to Zappos credited more than 3 months after I sent it back, I must of forgotten about it. When I called they were so nice and gave me a $100 gift card for my troubles


100 dollars?  That seems excessive.  Hope the person assisting you didn't lose their job.


@San Antonio Gal Yes, sounds a bit far fetched. My daughter compained about

her wifi constantly going out and she was credited something under $2.00.She was

told on the phone she would be credited and when she saw the teeny tiny amount

she was floored. This was a joke and a waste of her time even calling them. Those days are long gone by when you get a very generous credit or refund.