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Frequent Contributor
Posts: 136
Registered: ‎05-15-2010

December Gallons NOT SHIPPING!!!

I received an email from QVC today that they don't have stock to ship the auto-delivery gallons this month. They are "trying" to get stock but, if not, they will send another email with your order canceled!   Anyone else get this email? I sent a message to Chaz on Instagram for an update, not sure if he'll respond. There will be a LOT of unhappy customers.......

Occasional Contributor
Posts: 18
Registered: ‎11-30-2013

Re: December Gallons NOT SHIPPING!!!

Go to chazdean.com. He has a 40% off sale until the end of December. Free shipping over $100.00. The sale and free shipping includes gallons. I just received my gallon yesterday. By the way, his sale price is cheaper than QVC. Shop quickly, time is running out. Sign up for his email while you're there. He will let you know when he has sales. Happy shopping!

Frequent Contributor
Posts: 136
Registered: ‎05-15-2010

Re: December Gallons NOT SHIPPING!!!

@9    THANK YOU!!! I am on his website now and added the gallon to my cart. Much appreciated :-)

Occasional Contributor
Posts: 18
Registered: ‎11-30-2013

Re: December Gallons NOT SHIPPING!!!

My pleasure. I am a loyal WEN user and would hate to run out. Chaz usually has several sales during the year. I saw another forum member who said his shipping was slow. I sent an email wondering why my order hadn't shipped and they responded that they received many orders since Black Friday and were a bit overwhelmed, but they were getting things out as quickly as possible. I placed anothet order which shipped right away. 

Super Contributor
Posts: 394
Registered: ‎11-16-2011

Re: December Gallons NOT SHIPPING!!!

Thanks @9  I got mine! Smiley Happy

Respected Contributor
Posts: 4,391
Registered: ‎06-21-2011

Re: December Gallons NOT SHIPPING!!!

Hi there....I just saw your post.  Anytime you have an issue always email Chaz's people at....customerservice@chazdean.com

 

You'll get great service.  They work directly with him.  I always do this.  They actually know me by first name.  They're very sweet and helpful.