WEN

[ANewHue]

Received mine the other day and although I primed it for what seemed like for forever and running it under hot water, nothing.  Out of frustration I used a pump from a 12 oz RTM but that's not going to work because it's much shorter,

[AKgirl2]

@ANewHue...what is TTS?  These acronyms are getting to me...

                        not everyone knows what product(s) people are 

                        referring to...

[bebe777]

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@AKgirl2 wrote:

@ANewHue...what is TTS?  These acronyms are getting to me...

                        not everyone knows what product(s) people are 

                        referring to...

---

@AKgirl2, they are all listed in the Wen Abbreviations Glossary thread. 

-- bebe

[AKgirl2]

@bebe777... Thank you, I appreciate it.  I just find it a bit of a pia

                      to have to look stuff like that up...

[Suz585]

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@ANewHue wrote:

Received mine the other day and although I primed it for what seemed like for forever and running it under hot water, nothing.  Out of frustration I used a pump from a 12 oz RTM but that's not going to work because it's much shorter,

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@ANewHue I didn't have a problem with priming the pump but it is difficult to pump the product out for me. Guess my carpal tunnel is acting up.  I find the act of pumping it is hard, I almost need both hands. Boy . . . . That sounds silly, uh?

[bruingirl]

@ANewHue email customerservice@chazdean.com and ask them to send you a new pump for the texture spray. 

[Suz585]

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@AKgirl2 wrote:

@ANewHue...what is TTS?  These acronyms are getting to me...

                        not everyone knows what product(s) people are 

                        referring to...

---

@AKgirl2 the new texturizing spray

[a WEN Angel]

agreed , and it is nice when people answer directly instead of directing to someone's post

so.. TTS

Texturizing 

Treatment

Spray 

always ask, and someone will come along answer you - if not, add my handle in your question and I will always answer you!

[ANewHue]

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@Suz585 wrote:

---

@ANewHue wrote:

Received mine the other day and although I primed it for what seemed like for forever and running it under hot water, nothing.  Out of frustration I used a pump from a 12 oz RTM but that's not going to work because it's much shorter,

---

@ANewHue I didn't have a problem with priming the pump but it is difficult to pump the product out for me. Guess my carpal tunnel is acting up.  I find the act of pumping it is hard, I almost need both hands. Boy . . . . That sounds silly, uh?

---

Doesn't sound silly at all @Suz585, I have RA so at times my hands don't work well too good either (usually winter).  I was using both hands at one point too. Lol

[Suz585]

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@a WEN Angel wrote:

agreed , and it is nice when people answer directly instead of directing to someone's post

so.. TTS

Texturizing 

Treatment

Spray 

always ask, and someone will come along answer you - if not, add my handle in your question and I will always answer you!

---

@a WEN Angel You really are an Angel! How nice of you!

 I couldn't remember what the extra "T" stood for and was being lazy. Thanks for the clarification!