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Esteemed Contributor
Posts: 5,749
Registered: ‎11-21-2011

.Anyone else having difficulty with TTS pumps?

Received mine the other day and although I primed it for what seemed like for forever and running it under hot water, nothing.  Out of frustration I used a pump from a 12 oz RTM but that's not going to work because it's much shorter,

Respected Contributor
Posts: 4,014
Registered: ‎05-24-2016

Re: .Anyone else having difficulty with TTS pumps?

@ANewHue...what is TTS?  These acronyms are getting to me...

                        not everyone knows what product(s) people are 

                        referring to...

Honored Contributor
Posts: 14,055
Registered: ‎12-10-2012

Re: .Anyone else having difficulty with TTS pumps?


@AKgirl2 wrote:

@ANewHue...what is TTS?  These acronyms are getting to me...

                        not everyone knows what product(s) people are 

                        referring to...


 

 

@AKgirl2, they are all listed in the Wen Abbreviations Glossary thread. 

 

-- bebe Smiley Happy

Respected Contributor
Posts: 4,014
Registered: ‎05-24-2016

Re: .Anyone else having difficulty with TTS pumps?

@bebe777... Thank you, I appreciate it.  I just find it a bit of a pia

                      to have to look stuff like that up...

Valued Contributor
Posts: 856
Registered: ‎01-15-2014

Re: .Anyone else having difficulty with TTS pumps?


@ANewHue wrote:

Received mine the other day and although I primed it for what seemed like for forever and running it under hot water, nothing.  Out of frustration I used a pump from a 12 oz RTM but that's not going to work because it's much shorter,


@ANewHue I didn't have a problem with priming the pump but it is difficult to pump the product out for me. Guess my carpal tunnel is acting up.  I find the act of pumping it is hard, I almost need both hands. Boy . . . . That sounds silly, uh?

**Suz**
Trusted Contributor
Posts: 1,560
Registered: ‎03-10-2010

Re: .Anyone else having difficulty with TTS pumps?

@ANewHue email customerservice@chazdean.com and ask them to send you a new pump for the texture spray. 

 

live....laugh....love
Valued Contributor
Posts: 856
Registered: ‎01-15-2014

Re: .Anyone else having difficulty with TTS pumps?


@AKgirl2 wrote:

@ANewHue...what is TTS?  These acronyms are getting to me...

                        not everyone knows what product(s) people are 

                        referring to...


@AKgirl2 the new texturizing spray

**Suz**
Super Contributor
Posts: 345
Registered: ‎04-16-2010

Re: .Anyone else having difficulty with TTS pumps?

agreed , and it is nice when people answer directly instead of directing to someone's post

 

so.. TTS

 

Texturizing 

Treatment

Spray 

 

always ask, and someone will come along answer you - if not, add my handle in your question and I will always answer you!

 

#IamTeamWen
Esteemed Contributor
Posts: 5,749
Registered: ‎11-21-2011

Re: .Anyone else having difficulty with TTS pumps?


@Suz585 wrote:

@ANewHue wrote:

Received mine the other day and although I primed it for what seemed like for forever and running it under hot water, nothing.  Out of frustration I used a pump from a 12 oz RTM but that's not going to work because it's much shorter,


@ANewHue I didn't have a problem with priming the pump but it is difficult to pump the product out for me. Guess my carpal tunnel is acting up.  I find the act of pumping it is hard, I almost need both hands. Boy . . . . That sounds silly, uh?


Doesn't sound silly at all @Suz585, I have RA so at times my hands don't work well too good either (usually winter).  I was using both hands at one point too. Lol

Valued Contributor
Posts: 856
Registered: ‎01-15-2014

Re: .Anyone else having difficulty with TTS pumps?


@a WEN Angel wrote:

agreed , and it is nice when people answer directly instead of directing to someone's post

 

so.. TTS

 

Texturizing 

Treatment

Spray 

 

always ask, and someone will come along answer you - if not, add my handle in your question and I will always answer you!

 


@a WEN Angel You really are an Angel! How nice of you!

 I couldn't remember what the extra "T" stood for and was being lazy. Thanks for the clarification! 

**Suz**