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Contributor
NJBeach
Posts: 26
Registered: ‎06-29-2015

Unable to view reviews for TSVs?

‎02-28-2018 06:59 AM

I have noticed this issue recently - why does QVC not allow us to read customer reviews for a Today's Special Value until after the TSV expires?  I noticed the Northern Lights sheets had three customer reviews, but the reviews were not reviewable until today, after the TSV expired.  I see the same issue with the Kitchen Aid TSV.  There is one review, but I cannot access it.  Why??????  This issue needs to be fixed! 

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Honored Contributor
LindaSal
Posts: 8,676
Registered: ‎05-15-2014

Re: Unable to view reviews for TSVs?

‎02-28-2018 08:25 AM

This always seems to happen.  I think at times the item # is even changed so that the reviews do not show.   I think it's unfair for those of us who read the reviews and find them helpful.  Of course if an item has  3 stars or less it probably isn't going to sell at the quota they are hoping for.

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Frequent Contributor
mzmaree
Posts: 100
Registered: ‎03-08-2016

Re: Unable to view reviews for TSVs?

‎02-28-2018 03:19 PM

If you order, without knowledge of product satisfaction and are ultimately dissatisfied and return, QVC still makes $$ from S&H. They’re not going to discourage purchases at the onset. The ultimate goal is revenue. 

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