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New Contributor
Posts: 4
Registered: ‎02-19-2022

Does anyone know how to change your "community name"? I have tried everything and see no options to do so. Thanks in advance to anyone who can help.

QVC Customer Care
Posts: 1,973
Registered: ‎06-14-2015

Hi @Moroccanblue  


1 -- Go into "My Account" (the general account for the shopping site, where you enter things like your shipping address, payment info, etc. -- this is not in the profile/settings for the Community)

 

2 -- Under "Personal Information" choose "My Nickname"

 

3 -- You'll see your current one and, below that, "New Nickname"

 

4 -- Enter the new name

 

5 -- Click "Continue"

 

6 -- If it accepts the change (you might get a message telling you the name has previously been used, so you'll need to try a different one), then log out.

 

7 -- Then log back into the Community and the change will take effect.

 

(nickname change won't take effect until you log out of the Community and then back in).