Today's Special Value

[free-spirit]

I have exhausted all options and hoping someone can help me.

1)  Theproduct presentations said their was a special Arlo help number for HSN.  That is not is any of the paperwork.  Any idea what the number is?

2) The product came with a 4 month service policy.  That is still on the website.  I only got 30 days.  Reading the HSN commets that seems to be a known problem.  Any idea how to fix this.

HSN CS was not able to help me.

[TheMemphisVette]

what did arlo say when you reached out to them?

[Marp]

@free-spirit,  apparently the only way to get phone help at Arlo is through the app.

Arlo Help Desk Contact Information

Phone Support

Arlo does not publicly list a direct phone number for customer support to avoid scams.

To access phone support, you must have an Arlo Secure subscription.

How to Get Support

Via the Arlo App:

Open the app and select the Arlo product you need help with.

Navigate to the support section to find contact options.

Additional Support Options

Online Resources: Visit the Arlo support website for articles and troubleshooting guides.

Community Forums: Engage with other users for advice and solutions.

[Kachina624]

@free-spirit.  It's ridiculous HSN's cs can't help you.  Call and insist on speaking to a supervisor.