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Contributor
Posts: 23
Registered: ‎01-12-2011

Frustration building with "wen team" not answering questions?

I don't understand why questions are not being answered on the forum they started. I see that 1 question was answered. I wonder if they will answer any more.
Honored Contributor
Posts: 22,081
Registered: ‎10-03-2011

Re: Frustration building with ""wen team"" not answering questions?

Do you have a WEN question? The WEN team doesn't moderate the forum, it's just WEN users sharing experiences, for the most part.
Contributor
Posts: 23
Registered: ‎01-12-2011

Re: Frustration building with ""wen team"" not answering questions?

On the blog they ask for questions. I want to know the shelf life of the cleansing conditioner. How long does it last unopened? I have 2 gallons to get through...just finished one gallon from last year.
Contributor
Posts: 23
Registered: ‎01-12-2011

Re: Frustration building with ""wen team"" not answering questions?

I just checked again. They finally are answering questions. I said "forum" in the original post, I meant the blog--they do this with every TSV.
Trusted Contributor
Posts: 1,177
Registered: ‎06-28-2011

Re: Frustration building with ""wen team"" not answering questions?

I've had this issue with other TSVs. On two separate TSVs, I posted questions, and they were never answered. I did write to QVC, advising them of this and suggesting that they either remove the blog or have people available to answer questions.

Super Contributor
Posts: 257
Registered: ‎10-05-2010

Re: Frustration building with ""wen team"" not answering questions?

Chaz said his team is live on his website to answer questions. Give that a try
Respected Contributor
Posts: 3,456
Registered: ‎03-09-2010

Re: Frustration building with ""wen team"" not answering questions?

I decided to take the WEN plunge today.....I'm ordering for the first time ever.

I had a lot of questions...I posted questions on the FB page, and they were answered in a very timely manner (like quickly)

"People with closed hearts will always feel as though they are at war with the world." ~My friend Nancy
Trusted Contributor
Posts: 1,606
Registered: ‎08-11-2012

Re: Frustration building with ""wen team"" not answering questions?

On 8/30/2014 LonDA said: On the blog they ask for questions. I want to know the shelf life of the cleansing conditioner. How long does it last unopened? I have 2 gallons to get through...just finished one gallon from last year.


In case you did not get a reply, Chaz says an unopened bottle has a 2 year shelf life

Contributor
Posts: 33
Registered: ‎03-14-2010

Re: Frustration building with ""wen team"" not answering questions?

I have unopened seasonals from 2011, 2012 and they have been fine. I've been writing on the bottles with sharpie when I received them.