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‎03-20-2019 10:29 PM
So I’ve see they have the potstickers TSV and I would not personally buy food from QVC, I don’t know what happens with returns. Do you send back food? Do they just credit you? It could be messy to return food. Just curious, would like to hear your experiences.
‎03-20-2019 10:36 PM
You don't return the food. You are taken at your word.
‎03-20-2019 10:36 PM
You do not return food. You talk to Customer Service about your complaint, and they take care of it.
Never had an issue with any of the food I have ordered.
‎03-20-2019 11:16 PM
QVC is really good when it comes to customer complaints about food. I have had several food items over the years that were expensive and did not live up to the hype on air. I called the Q and complained and they credit your account. The Q would have no way to dispose of the food if it were returned and why would they want the hassle.
‎03-21-2019 08:43 PM
The FDA bans the return of many items- food is one of them. QVC is not crediting your account out of the goodness of their heart. They are doing this because they have to. Be informed.
‎03-22-2019 12:41 PM
I've had this problem only once ... UPS misplaced AG croissants and by the time I got them they were an amorphous lump of dough that I wouldn't feel safe eating. I called CS and they sent out a replacement at no charge.
‎03-22-2019 12:54 PM - edited ‎03-22-2019 12:55 PM
@blackhole99 wrote:QVC is really good when it comes to customer complaints about food. I have had several food items over the years that were expensive and did not live up to the hype on air. I called the Q and complained and they credit your account. The Q would have no way to dispose of the food if it were returned and why would they want the hassle.
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Although not cheap, having food sent to me is a convience that I do like. But I have called for a refund on several food items throughout the years. Some foods I order often and some I will never order again. Refunds were requested on food that was not frozen by the time it got to me; foods were over the top salty and foods did not taste good enough to justify the high price!!!
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