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Valued Contributor
Posts: 735
Registered: ‎03-10-2010

Tried to order the baremineral tsv Oct. 13,2017 and the single shipment states IN STOCK WHEN PUTTING IT IN MY CART, IT NOW STATES SOLD OUT. This is so ridiculous. I called the CS and was told the website is behind. The Q doesn't make enough to have a really good website. Come on!Woman Frustrated

Honored Contributor
Posts: 32,624
Registered: ‎05-10-2010

@Bella2022 wrote:

Tried to order the baremineral tsv Oct. 13,2017 and the single shipment states IN STOCK WHEN PUTTING IT IN MY CART, IT NOW STATES SOLD OUT. This is so ridiculous. I called the CS and was told the website is behind. The Q doesn't make enough to have a really good website. Come on!Woman Frustrated


 

 

        The c.s rep didn't mean there's  problem with the website.  She meant that the QVC system isn't magic, we are not living in magic kingdom where things happen instantaneously.   There's some lag time between the sales that are made through the phone system and what .com.  Sales are ticking constantly so it's logical that if you hit it just right (or just wrong) what you encountered could happen.  

Respected Contributor
Posts: 2,735
Registered: ‎10-29-2016

The early bird gets the worm!

Valued Contributor
Posts: 709
Registered: ‎02-12-2016

I have continual problems when trying to get to extra sizes.  For example, tall or wide.  The screen becomes grey and does not show me the sizes.  This never use to happen.  I have tried other computers in the house and same thing.  The Q has honestly lost a few sales over this because I get annoyed and go do something else.  Ing they offer this option then I expect it to work.  

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Valued Contributor
Posts: 735
Registered: ‎03-10-2010

@makena wrote:

The early bird gets the worm!


I don't think bareminerals brought in many of the tsv. never did i see sell outs like this!!Smiley Surprised

Valued Contributor
Posts: 735
Registered: ‎03-10-2010

@Neetgal2 wrote:

I have continual problems when trying to get to extra sizes.  For example, tall or wide.  The screen becomes grey and does not show me the sizes.  This never use to happen.  I have tried other computers in the house and same thing.  The Q has honestly lost a few sales over this because I get annoyed and go do something else.  Ing they offer this option then I expect it to work.  


I always go back to see if cancellations were made and yes there they were. not this tsv.