Reply
Occasional Contributor
Posts: 5
Registered: ‎11-24-2010

I only use my iPad for QVC.COM    I don't like the app. When I scroll through something I am looking for I.e. diamonique earrings, etc. it is a disaster. When I click on an item to see details and then go back to move on it ALWAYS takes me back to the top of the page. This is so aggravating that I will no longer search for items I might be interested in.  I have had enough aggravation with your website. This is why I have not bought the usual amount of items.  

Respected Contributor
Posts: 2,069
Registered: ‎01-04-2014

I only use my iPad for QVC. I don't have any of those issues. How old is the iPad? Can it still be updated? Does it have the most recent updates?

Honored Contributor
Posts: 60,115
Registered: ‎03-10-2010

It may make you feel better to rant here but it does absolutely no good because only other Q customers read it.  If you truly want something fixed, you need to contact someone  in management.  They don't read these boards.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 17,446
Registered: ‎03-14-2010

The app is made for tablets and devices like them.  Trying to use the regular website on an ipad isn't going to give you good a good result. If a company has a web site and an app you need to use the right one for your device.

~ It helps if you imagine Auto Correct as a tiny little faerie in your phone who's trying so hard to be helpful, but is in fact quite drunk. ~
Respected Contributor
Posts: 3,085
Registered: ‎03-09-2010

Re: iPad support. Ugh

[ Edited ]

I've never used the QVC app on my iPad. I use their website and don't have any issues. 
Not all apps work better than a website.

Honored Contributor
Posts: 60,115
Registered: ‎03-10-2010

I never use the QVC app on anything. Tried it for 5 min when they first started it and immediately rejected it.  When I use an iPad, I always download and use my Chrome browser.  There are problems with Safari and QVC.

New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 3,926
Registered: ‎03-10-2010

@faeriemoon wrote:

The app is made for tablets and devices like them.  Trying to use the regular website on an ipad isn't going to give you good a good result. If a company has a web site and an app you need to use the right one for your device.


Actually i don't like the App either for ipad or my phone. On my ipad i go to QVC and the forums thru Safari.  Works great.

Respected Contributor
Posts: 2,085
Registered: ‎03-09-2010

Mine does the same and I have a new Ipad.  It also does it on my laptop .  Yes, its really a pain especially if you are near the end of the page!

Honored Contributor
Posts: 8,297
Registered: ‎03-09-2010

@K52 wrote:

I only use my iPad for QVC.COM    I don't like the app. When I scroll through something I am looking for I.e. diamonique earrings, etc. it is a disaster. When I click on an item to see details and then go back to move on it ALWAYS takes me back to the top of the page. This is so aggravating that I will no longer search for items I might be interested in.  I have had enough aggravation with your website. This is why I have not bought the usual amount of items.  


 

I don't use the app. I just use the internet and go to qvc.com if I want to look at something. I think most retailer apps are useless. 

Respected Contributor
Posts: 3,169
Registered: ‎03-09-2010

@Shawnie wrote:

@faeriemoon wrote:

The app is made for tablets and devices like them.  Trying to use the regular website on an ipad isn't going to give you good a good result. If a company has a web site and an app you need to use the right one for your device.


Actually i don't like the App either for ipad or my phone. On my ipad i go to QVC and the forums thru Safari.  Works great.



Me too.  There are several company apps I don't use - the web page works better.  ATT is one.  My credit union another.