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08-03-2022 02:44 PM
I only use my iPad for QVC.COM I don't like the app. When I scroll through something I am looking for I.e. diamonique earrings, etc. it is a disaster. When I click on an item to see details and then go back to move on it ALWAYS takes me back to the top of the page. This is so aggravating that I will no longer search for items I might be interested in. I have had enough aggravation with your website. This is why I have not bought the usual amount of items.
08-03-2022 02:48 PM
I only use my iPad for QVC. I don't have any of those issues. How old is the iPad? Can it still be updated? Does it have the most recent updates?
08-03-2022 03:31 PM
It may make you feel better to rant here but it does absolutely no good because only other Q customers read it. If you truly want something fixed, you need to contact someone in management. They don't read these boards.
08-03-2022 03:36 PM
The app is made for tablets and devices like them. Trying to use the regular website on an ipad isn't going to give you good a good result. If a company has a web site and an app you need to use the right one for your device.
08-03-2022 03:40 PM - edited 08-03-2022 03:42 PM
I've never used the QVC app on my iPad. I use their website and don't have any issues.
Not all apps work better than a website.
08-03-2022 04:15 PM
I never use the QVC app on anything. Tried it for 5 min when they first started it and immediately rejected it. When I use an iPad, I always download and use my Chrome browser. There are problems with Safari and QVC.
08-03-2022 04:26 PM
@faeriemoon wrote:The app is made for tablets and devices like them. Trying to use the regular website on an ipad isn't going to give you good a good result. If a company has a web site and an app you need to use the right one for your device.
Actually i don't like the App either for ipad or my phone. On my ipad i go to QVC and the forums thru Safari. Works great.
08-03-2022 05:21 PM
Mine does the same and I have a new Ipad. It also does it on my laptop . Yes, its really a pain especially if you are near the end of the page!
08-04-2022 07:36 AM
@K52 wrote:I only use my iPad for QVC.COM I don't like the app. When I scroll through something I am looking for I.e. diamonique earrings, etc. it is a disaster. When I click on an item to see details and then go back to move on it ALWAYS takes me back to the top of the page. This is so aggravating that I will no longer search for items I might be interested in. I have had enough aggravation with your website. This is why I have not bought the usual amount of items.
I don't use the app. I just use the internet and go to qvc.com if I want to look at something. I think most retailer apps are useless.
08-04-2022 04:57 PM
@Shawnie wrote:
@faeriemoon wrote:The app is made for tablets and devices like them. Trying to use the regular website on an ipad isn't going to give you good a good result. If a company has a web site and an app you need to use the right one for your device.
Actually i don't like the App either for ipad or my phone. On my ipad i go to QVC and the forums thru Safari. Works great.
Me too. There are several company apps I don't use - the web page works better. ATT is one. My credit union another.
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