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Honored Contributor
Posts: 13,510
Registered: ‎05-23-2010

You are annoying your customers by making them retype their nicknames.

[ Edited ]


You are annoying your customers by making them retype their nicknames when voting on the helpfulness of reviews or when asking a question about a product. Please tell someone in charge about this complaint. There have been numerous complaints requesting that you stop doing this. 

Esteemed Contributor
Posts: 7,826
Registered: ‎12-24-2010

Re: You are annoying your customers by making them retype their nicknames.

Good luck with that.........Just ignore the Yes/No.....if you find Review helpful....that's all that matters.  Who cares what other customers think or thought.

Honored Contributor
Posts: 10,443
Registered: ‎05-15-2016

Re: You are annoying your customers by making them retype their nicknames.

yes you are!

Respected Contributor
Posts: 2,766
Registered: ‎03-13-2010

Re: You are annoying your customers by making them retype their nicknames.

I read on these boards that you can type in the same name you're using now...( in other words,the box just wants something in it!!).

 

But yes it's STILL annoying...like so much today!!!

 

 

Hope this helps.

Respected Contributor
Posts: 2,274
Registered: ‎03-15-2010

Re: You are annoying your customers by making them retype their nicknames.

There's a lot of other things I find much more annoying than this.

Honored Contributor
Posts: 13,510
Registered: ‎05-23-2010

Re: You are annoying your customers by making them retype their nicknames.

@Othereeeen @I do this, but there's no reason to continue to annoy customers like this. They are making our shopping experience unpleasant.

Respected Contributor
Posts: 2,616
Registered: ‎03-10-2010

Re: You are annoying your customers by making them retype their nicknames.


@Mindy D wrote:


You are annoying your customers by making them retype their nicknames when voting on the helpfulness of reviews or when asking a question about a product. Please tell someone in charge about this complaint. There have been number outs complaints requesting that you stop doing this. 


Yea, but it's not the first time in my life I've been annoyed.

 

Trusted Contributor
Posts: 1,159
Registered: ‎05-24-2015

Re: You are annoying your customers by making them retype their nicknames.

@KatieB 

 

So, what you’re saying is that you’re married. Bless you.

Trusted Contributor
Posts: 1,558
Registered: ‎03-10-2010

Re: You are annoying your customers by making them retype their nicknames.

I think upper management (not middle) needs to be informed about this ridiculous issue. Other website problems too. And maybe presentation issues which lack information.
Honored Contributor
Posts: 13,510
Registered: ‎05-23-2010

Re: You are annoying your customers by making them retype their nicknames.

@misschristy @I agree. I do not think that they know which problems are not being addressed or even exist. They are all small problems. They are fixable problems that are just left there.