Reply
New Member
Posts: 1
Registered: ‎02-29-2024

Why did you change the search button in the app?

Why did you change how the search works in the app? I can no longer save more than 4 searches before they are deleted. The searches I used previously no longer work. For example I used to put just "belle" and it would bring up the main Kim Gravel site. Now it just brings up some items with no title or main page at the top. You now have to enter "Belle by Kim Gravel Fashions"! Then after all that, the search will auto delete. I hate it! Why did you change this to make it MORE difficult? It is terrible! I need to stop spending so much anyway. This will help.
Highlighted
Honored Contributor
Posts: 16,584
Registered: ‎03-09-2010

Re: Why did you change the search button in the app?

@PJolly   Welcome to the Forums.

 

None of us is likely to know the answer to your question, but I have 2 guesses!  One is that the app designers have statistics that show the older searches lead to fewer sales.  That leads me to me second guess:  If it's true that the old searches generate fewer sales, it's not worth QVC paying for whatever it costs them to save those old searches.

 

I know myself that now that I'm saving the most money by limiting what I buy, if I don't like something well enough to buy it within the same day or maybe the next day, I declutter my list.   I already have more than I need.  There ought to be a savers' club, but I can't imagine a retailer running one!

Trusted Contributor
Posts: 1,694
Registered: ‎03-09-2010

Re: Why did you change the search button in the app?

@PJolly 

 

It works fine for me. I'm using a Moto phone with Android 11. What are you using?

 

  1. Screenshot_20240229-130550.png