Suggestion Box

[LTT1]

@PINKdogWOOD 

LOL‼️❗️

This is what I was thinking!

[LTT1]

@PINKdogWOOD 

I think I have left suggestions twice in my entire time here.

One of those times I believe was more like a rant!

I urged QVC to properly show Lug bags!

I informed that I wouldn't buy unless I could see the interior lining...dark linings made it impossible to see what's inside! And I mentioned a couple other aspects of my purse-purchasing that had been overlooked!

I have praised their newest lady representing the brand because she is thourough and does a great job!

[BirkiLady]

Seems like many posters are confusing that with the "Feedback" tab (below), which I use and QVC does respond within a day or two.

On the plus side, the "Feedback" tab is private and other posters do not have the chance to verbalize their opinions (or argue). Your ideas and/or complaints are forwarded to the proper department at QVC for consideration. 

[Venezia]

@BirkiLady - That's interesting that you've gotten a response, when you've left feedback.  I've done that a couple of times in the past six months or so and never gotten any response.

I suppose it depends on whether they feel like it or not; or maybe who deals with each individual piece of feedback.

[THEY CallMe Mr Wilkes]

I highly recommend using Feedback.

I've used it twice and received a response from a Customer Service contact within 48 hours with a name and contact email.

Of course,  nothing I mentioned changed, but at least someone read my comments.

Personally,  I think that posting a "suggestion" here is pointless,  other than maybe riling others up.

Which may very well be the intent.

[CalminHeart]

I've seen Suggestion Box posts for posters and Q. IMO, I don't see any problem if it's for Q or other posters.

IMO, the key is to word posts and responses with some class and empathy. Those traits should come naturally to people but they clearly don't.

Some topics trigger people so it's best to remain kind and empathetic since we haven't walked in their shoes and don't have the slightest clue why something is triggering.

I know a couple of things trigger me and it can sometimes be difficult to respond in a reasonable way.

We all have bad days and may say things the wrong way. I know I have on occasion. We all do.

I really struggle with certain posters who always respond with snark or tired old lines (don't watch, change the channel, etc). I can only think they are oblivious to how they sound, are very unhappy people, or just don't care if they're rude.

It's still the right thing to be kind.