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Valued Contributor
Posts: 588
Registered: ‎04-13-2010

WARNING - If You Want An Item RUN To Checkout!!!!!

Twice today I have added items to my cart and by the time I went to checkout O couldn't click Place Order. If I did it ciclred back to Checkout and back and forth - both items sold out in the meantime. Called Customer Service but they offered no advice. What is wrong with this website?????

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Trusted Contributor
Posts: 1,287
Registered: ‎03-10-2010

Re: WARNING - If You Want An Item RUN To Checkout!!!!!

I tried to put an from into my cart and could not,  as went to Wish List. I tried two times and gave up.  I went back to try an hour  later and  it also was  sold out. There  have a number of  various complaints about Web Site problems.

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Honored Contributor
Posts: 40,913
Registered: ‎03-10-2010

Re: WARNING - If You Want An Item RUN To Checkout!!!!!

There's always the telephone....

 

New Mexico☀️Land Of Enchantment
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Respected Contributor
Posts: 2,682
Registered: ‎03-28-2016

Re: WARNING - If You Want An Item RUN To Checkout!!!!!


@Kachina624 wrote:

There's always the telephone....

 


What a novel idea! Smiley Tongue

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Regular Contributor
Posts: 181
Registered: ‎11-21-2013

Re: WARNING - If You Want An Item RUN To Checkout!!!!!

MaryBeth QVC.....

What is going on with this new ordering system, its stinks!

For 3 days I have been trying to order items and all I get is a thingy going round and round...

It doesn't let me check out/

I gave up and gave my business to other online sites.

I mean Q has to get it together, its going from bad to worse with ordering....

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Valued Contributor
Posts: 588
Registered: ‎04-13-2010

Re: WARNING - If You Want An Item RUN To Checkout!!!!!


@Kachina624 wrote:

There's always the telephone....

 


@Kachina624 I called Customer Service twice - they were no help - they said they couldn't see what was in my cart. All they could offer was "sorry". Not the reps fault but it's frustrating.

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Honored Contributor
Posts: 12,033
Registered: ‎07-26-2014

Re: WARNING - If You Want An Item RUN To Checkout!!!!!


@Diva on The Q wrote:

@Kachina624 wrote:

There's always the telephone....

 


What a novel idea! Smiley Tongue


Antonio Meucci & Alexander Graham Bell thought so to!  And I am glad they did.

"Never argue with a fool. Onlookers may not be able to tell the difference."
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Trusted Contributor
Posts: 1,858
Registered: ‎06-06-2019

Re: WARNING - If You Want An Item RUN To Checkout!!!!!

[ Edited ]

@Staciesmom wrote:

@Kachina624 wrote:

There's always the telephone....

 


@Kachina624I called Customer Service twice - they were no help - they said they couldn't see what was in my cart. All they could offer was "sorry". Not the reps fault but it's frustrating.


I think @Kachina624 meant you can call to place your order.  All you would need to do is have the item number. OR you can use automated ordering.

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Frequent Contributor
Posts: 115
Registered: ‎09-13-2019

Re: WARNING - If You Want An Item RUN To Checkout!!!!!


@lmtep wrote:

@Staciesmom wrote:

@Kachina624 wrote:

There's always the telephone....

 


@Kachina624I called Customer Service twice - they were no help - they said they couldn't see what was in my cart. All they could offer was "sorry". Not the reps fault but it's frustrating.


I think @Kachina624 meant you can call to place your order.  All you would need to do is have the item number. OR you can use automated ordering.


Yes, great idea, however if a popular item, it sells out while on hold!!

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Valued Contributor
Posts: 735
Registered: ‎05-02-2017

Re: WARNING - If You Want An Item RUN To Checkout!!!!!

 

If an item is very popular, the website cannot update the availability quickly enough. 

 

Therefore, the item will show available but the order will not go through because technically the inventory has already sold out.  

 

This happened a LOT on the FFAny shoes night!

 

Don't give up, keep trying--you may get it to go through if others online do not complete the order or if they cancel (or try later and perhaps get on Waitlist).