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Honored Contributor
1Snickers
Posts: 8,167
Registered: ‎03-19-2016

Thin shipping boxes

‎09-26-2020 04:58 PM

 I received the item H223842 Bethlehem Lights set of 4 window candles that were special value and flicker. 
 They were shipped in just the factory thin box that was punctured in two places. 
  I felt all the candles and looked at them to see if they were broken. After installing batteries and removing plastic wrap on bulbs I discovered the last one was shattered but the plastic made it look okay. 
  If these had been shipped in another box that was sturdier they would have probably been fine. Now I have to return them since they are sold out. 
  Everyone who ordered them please check your bulbs, the glass is thin, I had some in my hand. It shatters! 
  QVC Please ship the thinner boxes in a thick one. I've recently several items that were not in proper shipping boxes. 

 

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QVC Customer Care
QVC Customer Care
Beth-QVC
Posts: 2,955
Registered: ‎06-14-2015

Re: Thin shipping boxes

‎09-26-2020 06:07 PM

@1Snickers 

I am sorry for the poor packaging but will ensure that our warehousing team is made aware. Thank you for taking the time to provide us with feedback.

Beth QVC

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