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Respected Contributor
Posts: 4,174
Registered: ‎03-09-2010

Re: Sizing and quality

[ Edited ]

@toomuchcaf wrote:

I have shopped with QVC and HSN for 25+ years.  

Today I received an order and the pants are about 3 sizes to large.  The tops I received the other day to match these pants are at least 1 size to large.  Shipping to return these 4 items is almost $21!!!!  That is outragous.

 

I am all done shopping with QVC.

 

 


I think shipping costs are hurting their sales numbers. So many pay the subscription monthly fee at Amazon and get all the free shipping and returns they want. I wish qvc had a monthly shipping fee; I really think it would boost their business.I know that is a whole different ball of wax but I know I hate keeping track of returns and refunds. Just this month I was charged for a label twice on two different returns. I watch my statements closely and have to call c.s. to fix it and they do but it's a pain to keep track of their mistakes in the returns department.