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Occasional Contributor
Posts: 16
Registered: ‎04-21-2018

I have a great idea. How about free return fees?! 

 

That would be great but doubt that will happen. But like other sites that offer free returns they might do even more business.

Respected Contributor
Posts: 3,539
Registered: ‎03-15-2010

A lot of retailers do this, free shipping both ways.    Many to choose from.

New Member
Posts: 1
Registered: ‎04-23-2018

Totally agree.   I had even gotten used to paying the $6.95 return fee, but just found out today that I'm also paying the original shipping fee as well.....  much too expensive.  Will have to start ordering someplace else as this is too expensive to return clothing.

 

Respected Contributor
Posts: 3,825
Registered: ‎03-09-2010

@MizToes

Remember that if you have several pieces of clothing to return, you can put them all in one bag and just pay $6.95.  I have done this.  You have 30 days so I wait and return several items at once.  Not just on clothing either, once I returned clothing and other things in one box for the $6.95.  Of course if you just buy one thing and return it, it does seem excessive to pay original shipping and the label fee!

Honored Contributor
Posts: 33,580
Registered: ‎03-10-2010

I don't see that happening.  QVC doesn't even refund the original s/h anymore so I doubt they are going to offer free returns.

 

I don't know many companies that offer free returns.  At least most I deal with don't. 

Frequent Contributor
Posts: 142
Registered: ‎08-13-2017

but they DO refund some money though for returns from what I read at the bottom of the page.. it takes time for the refund to show up on your card though.. 

 

Regular Contributor
Posts: 197
Registered: ‎09-26-2010

I have spent a fortune lately on return shipping.  The clothing has been so inconsistent, not sure what has happened with Quality control.  Yesterday I received the Hula Girl Philosophy from,the TSV.  I APPLIED IT AND GOT A MASSIVE HEADACHE.  WELL, NOW THAT JUST COST $12.00 to try a fragrance.  I spend a lot of money with QVC but I really have to start thinking twice about purchasing from them anymore

QVC Customer Care
Posts: 2,954
Registered: ‎06-14-2015

@tervuren

I am sorry for your unpleasant experience with the Hula Girl fragrance. If you return this item, I will make sure you are not charged for the return and receive a full refund (if it is on easy pay, we will refund all you paid).

Beth QVC

Regular Contributor
Posts: 197
Registered: ‎09-26-2010

Beth thank you so much.  

I took it to the post office today to return. 

QVC Customer Care
Posts: 2,954
Registered: ‎06-14-2015

@tervuren

I will follow the return and will advise you when we have it!

Beth QVC