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Honored Contributor
Posts: 14,660
Registered: ‎03-10-2010

Reviews On Items Not Received

[ Edited ]

I know this has been mentioned before, but I think QVC really needs to quit allowing reviews on items not ordered and/or received.  A350352 is brand new and already has a 1 star review.  The person gave it 1 star because she thought P meant petite when it means plus.  To the question asking whether she ordered it, she says "no."  It was presented for the first time yesterday.  That's absolutely crazy to skew the reviews because of a 1 star review for that reason.  I see reviews all the time on items that the reviewer does not own.

 

I feel this way about reviews that say they haven't gotten the item yet but know they'll love it, too.


Day after day the whole day through, wherever my road inclined, four feet said 'I'm coming with you!' and trotted along behind. Kipling





Honored Contributor
Posts: 11,448
Registered: ‎01-22-2016

Re: Reviews On Items Not Received

@NickNack 

 

QVC should remove reviews such as this example. She hasn't received the item. 

Honored Contributor
Posts: 14,012
Registered: ‎03-09-2010

Re: Reviews On Items Not Received

I thought reviews were screened before posting

Stop being afraid of what could go wrong and start being positive what could go right.
Honored Contributor
Posts: 45,221
Registered: ‎03-10-2010

Re: Reviews On Items Not Received

@NickNack.  You are absolutely correct.  The example you cited puts into question the veracity of the whole review system.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 11,448
Registered: ‎01-22-2016

Re: Reviews On Items Not Received

@NickNack 

 

Wonder if the moderators can help? Wrong on many levels. 

Honored Contributor
Posts: 14,660
Registered: ‎03-10-2010

Re: Reviews On Items Not Received


@Sweet_Serenity wrote:

@NickNack 

 

Wonder if the moderators can help? Wrong on many levels. 


 

 

@Sweet_Serenity   I think all the moderators can do is pass the suggestion along.  The reviews are handled by a company other than QVC.  I do hope they send the suggestion to the proper department though.


Day after day the whole day through, wherever my road inclined, four feet said 'I'm coming with you!' and trotted along behind. Kipling





Respected Contributor
Posts: 3,219
Registered: ‎06-15-2014

Re: Reviews On Items Not Received

Feels unethical and dishonest.

Respected Contributor
Posts: 3,219
Registered: ‎06-15-2014

Re: Reviews On Items Not Received

Well said!


@Kachina624 wrote:

@NickNack.  You are absolutely correct.  The example you cited puts into question the veracity of the whole review system.


 

Respected Contributor
Posts: 2,126
Registered: ‎03-11-2010

Re: Reviews On Items Not Received

can i get a amen !

Trusted Contributor
Posts: 1,882
Registered: ‎01-14-2017

Re: Reviews On Items Not Received

the truth is many * ratings are suspect.  I have seen items rated 5 stars that were not sized properly because the rater knew the sizing would be bad and addresed it by ordering the wrong size.  a lot of ratings are bsed on subjective expectations, like the one mentioned