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08-20-2019 10:56 AM
I apologize if this has already been brought up, but I wish the emails notifying that a return has been proceesed would go back to having the item description and/or a picture of the item. Having just the order number and item number does me no good. I have to log on to my account to see which return has been processed. It gets too time consuming when I've shipped items for return at the same time. Not knowing which order the email refers to has made the emails pretty much useless.
08-20-2019 11:01 AM
Ooh, I agree @luvluvluv especially since it takes them so long to process the returns. HSN does a good job of that
08-20-2019 11:12 AM
I agree!
Hope MODS are reading this.
Hope they also read our comments about increasing default font.
08-20-2019 11:12 AM
@Sadiesadie I wish QVC would have the same return procedures as HSN. And I looove that HSN allows exchanges online. The QVC return/exchange is so outdated compared to HSN.
08-20-2019 11:13 AM
Yes - they have removed the item description in all the emails.. when they ship things, etc..I don't have the time to figure out which of a variety of items pertain to a specific email.
08-20-2019 11:14 AM
@countrylady I hope the Mods are reading, too! It seems like our complaints and suggestions go nowhere.
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