Suggestion Box

[scotnovel]

Just wondering - Does Qvc notify you if a purchase you made was recalled?

I check the Product Recall Info they provide (at the bottom of the main (and other) pages) from time to time. I just noticed an item that I bought elsewhere was recalled so was glad to see they provide the info if you look.

I also periodically check recall sites online too just to be safe.

[retired5]

I only had one recall on an item I purchased and not only did QVC send me a letter explaining the recall, but also sent me a return address label, postage paid by QVC to return the item. No hassle and within about a week after I returned the item, I had a credit on my credit card. Nice customer service.

[scotnovel]

On 3/10/2014 retired5 said:

I only had one recall on an item I purchased and not only did QVC send me a letter explaining the recall, but also sent me a return address label, postage paid by QVC to return the item. No hassle and within about a week after I returned the item, I had a credit on my credit card. Nice customer service.

Thanks nice to know.

[blackhole99]

Yes, I had a recall item a few years back and the Q took care of it with a letter and free return sticker.