Reply
Occasional Contributor
Posts: 15
Registered: ‎04-13-2011

Is anyone else having problems with the qvc app crashing after being on it for just a few minutes?


Hopefully it will be corrected soon.

 

 

Honored Contributor
Posts: 13,911
Registered: ‎03-13-2010

Re: QVC app on iPhone & IPad

[ Edited ]

@Duffsmom 

It's been going on for weeks now with no response or resolution. We've complained. Maybe they don't know how to fix it, or maybe they don't care?

Honored Contributor
Posts: 79,425
Registered: ‎03-10-2010

Re: QVC app on iPhone & IPad

@Duffsmom    The resolution is simple.  Don't use the app.  Enter the system using QVC.com in your browser.  You get the same information without so many hassles.  There's no advantage to the customer in using the app.

 

Some people resolved the problem by uninstalling then reinstalling the app.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 21,932
Registered: ‎07-26-2014

Re: QVC app on iPhone & IPad


@wilma wrote:

@Duffsmom 

It's been going on for weeks now with no response or resolution.


@wilma  That is not true.  The responses & solutions are in the Customer Care forum......

 

Re: Trouble with QVC app

 

"Never argue with a fool. Onlookers may not be able to tell the difference."


220-AuCC-US-CRM-Header-Update.gif

Respected Contributor
Posts: 4,551
Registered: ‎03-09-2010

Re: QVC app on iPhone & IPad

I've never used the QVC app on my iPad. 

Honored Contributor
Posts: 13,911
Registered: ‎03-13-2010

Re: QVC app on iPhone & IPad

[ Edited ]

@Mz iMac wrote:

@wilma wrote:

@Duffsmom 

It's been going on for weeks now with no response or resolution.


@wilma  That is not true.  The responses & solutions are in the Customer Care forum......

 

Re: Trouble with QVC app

 


@Mz iMac 

I know about those threads, and I've read them all.  I guess I worded my response poorly, but the fact is my App still shuts down w/o warning which is why I posted my comment out of frustration. Just tired of dealing with it. 
As @Kachina624 posted I've just been entering QVC in my web browser instead. 

Respected Contributor
Posts: 3,166
Registered: ‎04-19-2016

Re: QVC app on iPhone & IPad

I had an issue on phone and ended up with more shirts than I wanted.

Honored Contributor
Posts: 14,691
Registered: ‎03-09-2010

Re: QVC app on iPhone & IPad

 

I hate most apps. Just go to the internet and look at qvc.com. Apps are not the be all, end all.

Super Contributor
Posts: 351
Registered: ‎03-10-2010

Re: QVC app on iPhone & IPad

I have installed and uninstalled the app several times. It keeps crashing on me. I have gone to the website and had problems with that as well. Sometimes it just freezes up. Apparently QVC wants everyone to go back to watching television and ordering by phone. Not me.
New Contributor
Posts: 2
Registered: ‎11-02-2019

Re: QVC app on iPhone & IPad

Reinstalling the app has not helped resolve this issue for me. 
Until this week, I haven't had any issues with the app. Now it's all of the time. 
I downloaded the app a couple of years ago because the website was crashing whenever I was attempting to browse items. 
I guess I'll attempt to use the website again. 
This is very frustrating.