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06-07-2023 10:10 PM
Is anyone else having problems with the qvc app crashing after being on it for just a few minutes?
Hopefully it will be corrected soon.
06-07-2023 10:32 PM - edited 06-07-2023 10:37 PM
It's been going on for weeks now with no response or resolution. We've complained. Maybe they don't know how to fix it, or maybe they don't care?
06-07-2023 11:59 PM
@Duffsmom The resolution is simple. Don't use the app. Enter the system using QVC.com in your browser. You get the same information without so many hassles. There's no advantage to the customer in using the app.
Some people resolved the problem by uninstalling then reinstalling the app.
06-08-2023 07:59 AM
I've never used the QVC app on my iPad.
06-08-2023 09:03 AM - edited 06-08-2023 11:34 AM
@Mz iMac wrote:
@wilma wrote:It's been going on for weeks now with no response or resolution.
@wilma That is not true. The responses & solutions are in the Customer Care forum......
I know about those threads, and I've read them all. I guess I worded my response poorly, but the fact is my App still shuts down w/o warning which is why I posted my comment out of frustration. Just tired of dealing with it.
As @Kachina624 posted I've just been entering QVC in my web browser instead.
06-08-2023 05:49 PM
I had an issue on phone and ended up with more shirts than I wanted.
06-09-2023 06:48 AM
I hate most apps. Just go to the internet and look at qvc.com. Apps are not the be all, end all.
06-09-2023 12:58 PM
06-09-2023 07:23 PM
Reinstalling the app has not helped resolve this issue for me.
Until this week, I haven't had any issues with the app. Now it's all of the time.
I downloaded the app a couple of years ago because the website was crashing whenever I was attempting to browse items.
I guess I'll attempt to use the website again.
This is very frustrating.
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