So, you pay a shipping fee to receive an order, then a shipping fee to return an order, then a fee for returning the item. I have returned items that netted $.91 refund. Now, if you google items on QVC, you can usually find the item at a less expensive price (sometimes on the vendor's website), no shipping to receive or return and no extra fee to return.
Consider that a blouse purchased and returned could cost $3.50, $3.50 and $6.00+ return fee for a total of $13.00 to try it on at home. Not convenient when you have to visit the post office to return it and not financially prudent. If there are 100,000 returns, QVC makes at least $600,000 on the returns due to the return fee alone. Then QVC resells the item and makes even more.
Basically, I am a fool to order from QVC because items are overpriced and the fees are RIDICULOUS. I am now using QVC just to preview what I may like and then buy it elsewhere at a lower price with free shipping to receive and return with no return fee. QVC is a complete rip-off. I know because I have ordered many, many items and have now faced the reality of this well-orchestrated program of scamming, not offering value as the the V in QVC purportedly stands for.
We need to wake up to how horrible this company is and how poorly they treat the vendors on air allowing the hosts to do their self-serving, fevered sales pitches whike interrupting or talking over talking over the vendor who actually knows and cares cares about the product. The hosts are infatuated with themselves, not the product.
WHILE I WAS TYPING THIS, I BECAME EVEN MORE CONVINCED THAT I HAVE BEEN A FOOL BUYING FROM QVC. THIS IS A NON-STOP MONEY MAKING MACHINE THAT IS NOW PROMOTING THE HOSTS WITH GLAMOUR SHOTS IN THEIR PROMOS
AS THOUGH THESE HOSTS ARE ACTORS OR MODELS ON TV PROVIDING ENTERTAINMENT INSTEAD OF PRESENTING PRODUCTS WITH IN-DEPTH INFORMATION THE CONSUMER NEEDS TO MAKE A PURCHASE.
ACCORDING TO THE CURRENT SALES MODEL, EVERYTHING SOLD ON QVC IS PERFECT SO THERE SHOULD BE NO RETURNS. THE REALITY IS THAT PRODUCTS THAT ARE FLAWED OR HAVE CHARACTERISTICS THAT WOULD MAKE THEM UNDESIRABLE, IF DISCLOSED, ARE PRESENTED AS THOUGH SUCH FLAWS DO NOT EXIST. IN MY OPINION. MISREPRESENTATION IS RAMPANT, NEGATIVE INFO ABOUT A PRODUCT DOES NOT EXIST AND, THEREFORE, SHOULD NOT CREATE LIABILITY FOR THE CONSUMER IN THE FORM OF FEES TO RETURN AN UNACCEPTABLE PRODUCT. SINCE THE HOST WILL NEVER MENTION A DRAWBACK ABOUT A PRODUCT WHEN ONE EXISTS, THE QUESTION BECOMES WHY IS IT NOT SCRUTINIZED BEFORE THE PRODUCT IS AIRED. MAYBE THAT PRODUCT SHOULD NEVER BE OFFERED. SO, THAT ADDRESSES THE Q IN QVC WHICH IS SUPPOSED TO REPRESENT QUALITY. THE HOST IS ENCOURAGED TO ACT APPEALING TO THE CONSUMER RATHER THAN OFFERING STRAIGHT FORWARD PRODUCT INFO. THAT IS THE HOOK. IF YOU LIKE THE HOST, YOU WILL BUY WHAT THEY PRESENT. IT IS A PRACTICE AS OLD AS TIME.
Just think about your own experiences and see whether QVC has your best interests at heart and is really a bargain for you. For me, QVC is not a reputable retailer.
Blogs & Forums
