Re: QSocialTeam-Notifications aren't working for s... - Page 6

brii · ‎06-20-2010

Mine are working fine today!

Montana · ‎03-09-2010

My Notifications are working today, but without a statement from the QVC team I still don't know if the problem has been fixed for everyone - or even if it is really fixed for me.

QVC web glitches are hit and miss, so it is impossible to tell the status of a problem for the entire Community without clarification.

ETA: @Eva-QVC, thanks for letting us know the problem has been resolved. I just saw it.

bebe777 · ‎12-10-2012

@Eva-QVC wrote:
@dooBdoo wrote:

          It appears that notifications for "hearts" and for "@ plus nickname" mentions and for the "Hearts" feature have stopped working for some of us.   Thanks to @Pearlee for the initial alert to this problem.

        Mine were working early this morning, but the last ones in my Notification Feed are from about 7 hours ago... I happened to see a few posts which have new hearts, and a few which reference my nickname with the "@" sign -- all from the past 6 or 7 hours -- and none of them are listed in my Notification Feed.

        Initially we thought this was only a problem with a few posters, but now it seems to be affecting many.   Is this a known site-wide issue? Perhaps we can get some replies to this thread to see if some people are receiving notifications and others aren't.

(@Community_Team, @QVC Community Team, @Brittany-QVC, @Eva-QVC, @Keyai, @Beth-QVC, @Wayne-QVC, @Anonymous, @Wayne-QVC)

Hello @dooBdoo, @ Montana, @bebe777, @brii, @Pearlee!
I wanted to let you know there was an issue with the Notification process and that it has now been resolved. Thank you for alerting us and for your patience. Please let us know if you have any further issues with it.
Thanks and have a great day!

@Eva-QVC, thanks so much for letting us know that the QVC general notification system has been fixed. Thanks to you and the rest of the moderators for seeing this through. And please thank your IT department for all their hard work.

@ Montana@, you may have missed it, but Eva had sent you a notification that the situation has been resolved. -- I just noticed that in Eva's notification to you (above) that there was a space between the @ and your name ( @ Montana) which would have prevented you from receiving her notification.

-- bebe