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Valued Contributor
Posts: 890
Registered: ‎10-31-2012

I posted this topic, but don't know if it went through.

I signed up to get reminders for the shows I wanted to watch.  I got a message in red letters letting me know that I had to contact Customer Service.  Why?

Frequent Contributor
Posts: 110
Registered: ‎03-10-2010

The same thing happened to me yesterday. I was trying to get email reminders for the Josie Maran shows.

 

I called customer service; she said she fixed it. I then tried again and it still did not work; I got same message as you; contact customer service.

 

I waited about five hours and tried again, same thing so I called CS again. The rep said there might be a glitch; try later.

 

I tried this morning; still won't work. I give up!

QVC Social Team
Posts: 704
Registered: ‎06-14-2015

Thank you for posting this @Carol08 & @icaughtu. I will pass it along to have it looked at to see what the problem is. 

Thanks!