Product Reviews ... Really? - Page 2

MyGirlsMom · ‎03-09-2010

I hate the reviews where people complain about not receiving the item yet How is that a review?

My all time favorite QVC review was a woman poster who wrote that she returned a dress because her husband didn't care for that shade of blue...

*facepalm*

Keep Your Face To The Sunshine and You Will Not See The Shadow

febe1 · ‎01-22-2012

HSN does not permit a review until you have had the item for I believe it's five days, to insure you've given yourself enough time to review appropriately.

I've given five stars to an item that was never posted. I assume there was some rule or other I was not aware I had broken. No biggie. I put a lot of credence in reviews, always reading low rating to high rating. If there are a few definite poor reviews regarding my particular concerns, I don't purchase.

GCR18 · ‎07-03-2013

OP, I totally agree. If I'm really interested in an opinion, I read all the reviews and then make my decision. I love the ones that say it looked like a dress on me, I'm 4'11. The title of the garment says tunic and the click here measurements say length 35". I could have told you it would be too long. I could go on....

noodleann · ‎06-10-2015

I have to agree that allowing reviews of products people haven't received doesn't serve the whole process. So are reviews of different products made by the same company, or older versions of the product that's for sale. Manufacturers are constantly tweaking their standards, materials, processes, ingredients, etc., so what someone bought five years or even one year ago may not be the same. Often those reviews are raves, but sometimes they fault a maker for a problem that's been fixed, which is not fair.

But AFAIC, QVC is far, far better than Amazon, where sellers/manufacturers can essentially buy reviews with their sample and discount programs, where they trade savings or freebies for reviews. Those reviews are rarely less than 5s, longwinded, and you just can't trust them. I downrate them and won't buy those products. If everyone did that, they'd stop doing it.

Sadly, Walmart has taken a page from the same book and imports reviews from the manufacturers' websites. Often there, too, the products being reviewed were free samples or part of some incentive program--not the way you get honest feedback.

A bit off topic, but yet another reason I appreciate QVC is they usually include good measurements with their clothing listings. I was looking at LL Bean online last night, where there were no lengths given on women's sweaters. Sorry, but "rides low on hip" doesn't cut it. Whose hip? For the prices they charge, the least they could do is measure their goods.

Back to QVC, it's to their benefit if they maintain high standards on reviews. If people come to believe the feedback is padded and untrustworthy, online sales will take a hit.

NickNack · ‎03-10-2010

@noodleann wrote:
I have to agree that allowing reviews of products people haven't received doesn't serve the whole process. So are reviews of different products made by the same company, or older versions of the product that's for sale. Manufacturers are constantly tweaking their standards, materials, processes, ingredients, etc., so what someone bought five years or even one year ago may not be the same. Often those reviews are raves, but sometimes they fault a maker for a problem that's been fixed, which is not fair.

But AFAIC, QVC is far, far better than Amazon, where sellers/manufacturers can essentially buy reviews with their sample and discount programs, where they trade savings or freebies for reviews. Those reviews are rarely less than 5s, longwinded, and you just can't trust them. I downrate them and won't buy those products. If everyone did that, they'd stop doing it.

Sadly, Walmart has taken a page from the same book and imports reviews from the manufacturers' websites. Often there, too, the products being reviewed were free samples or part of some incentive program--not the way you get honest feedback.

A bit off topic, but yet another reason I appreciate QVC is they usually include good measurements with their clothing listings. I was looking at LL Bean online last night, where there were no lengths given on women's sweaters. Sorry, but "rides low on hip" doesn't cut it. Whose hip? For the prices they charge, the least they could do is measure their goods.

Back to QVC, it's to their benefit if they maintain high standards on reviews. If people come to believe the feedback is padded and untrustworthy, online sales will take a hit.

@noodleann I got an e-mail from Amazon on October 26. They no longer permit posting reviews in exchange for a free or discounted copy of the product. You are requested to report it to Amazon if you are offered a product in exchange for a review. I was glad to read that they are now doing this.

The Bluebird Carries The Sky On His Back"
-Henry David Thoreau

Lipstickdiva · ‎03-10-2010

Don't bother reading the standards to try and figure out why a review didn't get posted. It's a waste of time. I think QVC randomly goes through and allows some reviews and discards other reviews because there is no rhyme or reason to them. I've seen posted reviews that violate just about every standard.

Personally I don't bother reading reviews anymore because I find more of them useless than helpful. Many of them are written by people who obviously didn't buy the item or they just rec'd the item, never used it, wore it, etc. but ran to the computer to review it.

ECBG · ‎01-08-2011

I've found it very useful when the bar graph shows if something is running large or small. Issac's tops and jacket aren't consistant.

Kachina624 · ‎03-10-2010

@Lipstickdiva wrote:
Don't bother reading the standards to try and figure out why a review didn't get posted. It's a waste of time. I think QVC randomly goes through and allows some reviews and discards other reviews because there is no rhyme or reason to them. I've seen posted reviews that violate just about every standard.

Personally I don't bother reading reviews anymore because I find more of them useless than helpful. Many of them are written by people who obviously didn't buy the item or they just rec'd the item, never used it, wore it, etc. but ran to the computer to review it.

@Lipstick diva Most reviews are written by people who are consciencely trying to provide good information to others who may be contemplating a purchase. How the others get posted, I don't know but fortunately they are few Not for a moment do I believe QVC arbitrarily discards reviews.

New Mexico☀️Land Of Enchantment

Tinkrbl44 · ‎08-23-2010

So that would mean if someone bought it for you from QVC, you wouldn't be allowed to review it because you didn't purchase it?

I used to review everything, but not any more. This is based on some of the strange reviews I've read, and not my laziness.

TY · ‎03-10-2010

I read reviews with a grain of salt. Reviews are helpful in the aggregate when there is a big enough sample of reviews. Fake reviews are easy to spot too -- those that are seeding positive reviews are easy to spot. I don't post reviews on QVC.com since I didn't buy the item from QVC, but I will post a review on these boards if I have bought something that is sold on QVC also.

Amazon isn't that careful about screening reviews when it comes to products that are connected to people in politics, they don't seem to notice or remove obvious fake reviews in a timely manner, but that's neither here nor there. I find QVC customer reviews helpful when it's about shoe sizing and shoe width and fit.