Suggestion Box

[amyb]

I know this has been discussed here recently...Just want to reiterate...Please QVC put S&H info back on the product page!!!

I don't want to have to pretend to purchase, then pretend to checkout, and ONLY then see S&H. Huh?! Why?

I'm not paying $5.50 for a tiny little eye liner, for instance. I'd like to know if an item is on Free Shipping (even tho' I know it's built into the price....still works psychologically on me, so ya got me there, but...I still want to know!) No extra clicks. (first world probs, I get it, still bad customer svc.)

Why the change? Makes no logical sense. (yes I know, technically, maybe to just obscure this info, not a good look on you btw)...deal breaker usually for me. I just don't bother, unless I really, really think I'll buy the item.

Yes, I'm that "petty"...I want to know how much shipping is, that and possible return shipping costs add up over time. As the consumer, I want full disclosure on how you, the retailer, might separate me from my money. Otherwise...I'm keeping my money. I win.

That is all. Carry on. 

[Mombo1]

@amyb    I agree... it just encourages impulse buying.  

[coconut1818]

I agree. Guess I'm petty too. Lol Would like to know if sales go up if people are not reminded of the S&H cost. 

[Skyegirl21]

Agree!! I find this so annoying! HSN does not do this!! "Hiding" the shipping fee is wrong and deceptive- 

[RespectLife]

YES! 

Please put it back on the item page!!!!!

However, QVC is not the only online site that does this.  I order from many places where the tax and shipping 'will be calculated' on the final page.

Then I delete the order many times!!!

[amyb]

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@RespectLife wrote:

YES! 

Please put it back on the item page!!!!!

However, QVC is not the only online site that does this.  I order from many places where the tax and shipping 'will be calculated' on the final page.

Then I delete the order many times!!!

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@RespectLife That's true. But ya know what I say to that QVC...like mamma used to say..."If everyone else was going to jump off the Brooklyn Bridge, would you?!" 😂

I don't like it on the other sites either...but....I shop on most of those infrequently, QVC used to NOT do it, and if it "ain't broke"...

I say...Q...YOU be BETTER!

ps. They're hoping you'll just "Speed Buy"...done...and never check. I guess it'll always be a battle of Q's "how do we make our numbers better" and Customer's "serve me better."

[meallen616]

I agree with all of you, please put the shipping back on the item page!

[PansyBoo]

@amyb 

You said it well and I agree with everything you said! Biggest question as you mentioned is....WHY? Why does QVC think after the shipping and handling costs have been visible on the product page for eons that all of a sudden they mysteriously need to disappear?

I mean, do the math. Anytime you're just browsing and want to see how much shipping you're going to pay on the item, you have to add it to your cart. Then you have to delete it from your cart. Or, if it moves to your saved list, then the items can pile up in there and you have to go and delete, delete, delete. 🙄  

As I said in another thread, it just feels like yet another in a long list of moves on the part of QVC to annoy their customers!!! 

[cheriere]

I completely agree!  

Another shipping issue that really bothers me is the fact that "VIONIC SHIPS FOR FREE"  The hosts should no longer be able to make this claim since it's not true!  Now, if Vionics are on sale or clearance (but still expensive) they tack on a shipping charge!  

[RhondaRena]

I made the mistake ordering some Rykas on sale and wasn"t paying attention. The shipping fee I noticed this morng was $9.47. While I realize prices are esscalating I will be more cautious in the future. Clarks website offers free ship and easy returns and usuallly is credited back within 5 days for anything that does not work. I bought some deep discounted items with free ship on Lands End for Christmas gifts next year..

My brother in law is in corporate retail and says things are going to get much worse. 

Rising costs will just continue to trickle down to the consumer from the lady I saw at Aldi yesterday complaing about her cream cheese being over $4.00 and holding up the line to make the cashier take it all off her purchase to the grandmother my sister told me about this morning complaing Chick Filet now cost $100.00 to take all her grand children. Inflation is currently here on many levels.