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04-16-2021 12:01 AM
The QVC community forum has serious issues with topics jumping and scrolling up and down and all around. Been going on for a couple/few weeks now. Seems to be getting worse.
I go into a forum. I look at the various thread topics. I click on a thread to enter and sometimes it goes to page 2 or 3 of the topic. Sometimes it goes to page 1 but then rolls down to a thread or two below the first post.
What the heck is going on? I can see this being problematic for a day or two, but weeks? Does QVC have no intention of addressing these annoyances? Who would want to continue to shop on a website that's unpredictable?
04-16-2021 12:09 AM
I'm not experiencing any problems.
04-16-2021 07:34 AM
I haven't had any issues and I'm using Safari.
04-16-2021 08:01 AM
Hi @jellyBEAN it could be you need to clear your cookies and maybe try changing browsers, that may help.
04-16-2021 08:05 AM
I have the same problem! Very frustrating. I use Chrome and I cleaned my cache. I don't know what else to do!
04-16-2021 08:19 AM
I'm not having any problems.
Check your forums settings. Under "Linear Layout Settings," you may have "jump to first unread post in topic" selected. I believe this is the default, and I like it that way, but you may not and it may be causing your experience.
04-16-2021 08:48 AM
I'm on my MacBook Pro using Safari and have no problems. Wonder what the OP is using?
04-16-2021 10:38 AM - edited 04-16-2021 11:26 AM
@jellyBEAN, @tobe, @Boehm Collector, I haven't seen the problems you describe.
(I use a desktop Mac usually with Google Chrome and an iPad 6 with Safari, all software up-to-date.)
In addition to the other great suggestions in the responses:
Be sure you have the most current software for your device and browser.
Next, if you are using a bookmark/favorite to access the site, that might be the problem.
Try this:
-- Clear all browser cache/cookies, close the browser, and relaunch it.
-- Then, go to your search engine and search for the main QVC.com website, and use that link.
(or use https://www.qvc.com/)
-- Then, scroll to the bottom of the page and click on "Blogs & Forums."
-- If that clears up the problem, create a new bookmark/favorite with that new URL link and delete the old one.
I'm sorry you're experiencing such strange results on the site -- that can be so frustrating. I hope one, or more, of our suggestions will help. Take care, everyone.😊
04-16-2021 11:03 AM - edited 04-16-2021 11:34 AM
I am also having problems with the website. When I insert a product line in the search bar (for example: Laura Geller,WEN) I get a message telling me the number of products available .... but none show up. I have cleared my cache/cookies to no avail.
04-16-2021 11:04 AM - edited 04-16-2021 11:34 AM
@Alice-QVC .. clearing cache/cookies did not solve the website problem I am having:
I am also having problems with the website. When I insert a product line (for example: Laura Geller,WEN)in the search bar I get a message telling me the number of products available .... but none show up. I have cleared my cache/cookies to no avail.
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