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Honored Contributor
Shanus
Posts: 36,955
Registered: ‎05-17-2010

PURPOSE OF ACCOUNT SUMMARY EMAIL?

‎09-14-2017 09:50 AM

These emails seem to be pointless. I can check my account/order status at any time. Why send an email with that info?

 

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Esteemed Contributor
January121
Posts: 5,858
Registered: ‎03-21-2010

Re: PURPOSE OF ACCOUNT SUMMARY EMAIL?

‎09-14-2017 09:59 AM

Some people don't check their  account/order status so I think  for those people sending the Account Summary email is a really good idea  ... in case something gets charged to their account in error they will see it right away!!!

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Esteemed Contributor
vermint
Posts: 5,670
Registered: ‎04-05-2010

Re: PURPOSE OF ACCOUNT SUMMARY EMAIL?

‎09-14-2017 09:59 AM

I agree! I never even open mine...just delete it.

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Super Contributor
cgil
Posts: 327
Registered: ‎03-15-2011

Re: PURPOSE OF ACCOUNT SUMMARY EMAIL?

‎09-14-2017 10:04 AM

@vermint wrote:

I agree! I never even open mine...just delete it.

Me 2!

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Super Contributor
waterlily
Posts: 349
Registered: ‎05-29-2010

Re: PURPOSE OF ACCOUNT SUMMARY EMAIL?

‎09-14-2017 11:59 AM

It's interesting to me that I receive emails that I don't sign up for and never the ones I do sign up for.

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Trusted Contributor
SarahW
Posts: 1,463
Registered: ‎03-09-2010

Re: PURPOSE OF ACCOUNT SUMMARY EMAIL?

[ Edited ]

‎09-14-2017 04:15 PM - edited ‎09-14-2017 04:16 PM

@January121 wrote:

Some people don't check their  account/order status so I think  for those people sending the Account Summary email is a really good idea  ... in case something gets charged to their account in error they will see it right away!!!

 

 

I keep an eye on my CREDIT CARD for unauthorized purchases; I don't wait for a "summary" from QVC. 

 

ETA:   Also, the QVC Account Summary is sent once a month, so you wouldn't see the error "right away!!!" 

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