Only New members

sbmariner · ‎10-15-2022

I will not order from QVC again! I am a good customer, and yet I will not receive free shipping until 1/31/23. Only NEW customers will receive this....WHOSE DUMB IDEA IS THAT.

tends2dogs · ‎05-08-2010

I have to admit I was a bit taken aback when Shawn announced that last night. While it is a good marketing ploy to get new customers, I feel it is a slap in the face of loyal customers that have been around for years.

It won't keep me from ordering from QVC, but I will continue to first look for what I need where free shipping is the norm and not a carrot dangled in front of our faces.

Fear not Brothers and Sisters! I have read THE BOOK..........we win!!!

KarenK · ‎11-13-2010

Giving free shipping to new customers until January 2023 is not a real motivator to shop when so many of us have been customers for 20-30+ years. I wonder why no one at QVC thought about how the loyal customers would feel about this. Well, for today, there is lots of good football and tomorrow, perhaps I will remind myself again - and again, the day after that.

CAcableGirl2 · ‎06-03-2010

@sbmariner I was surprised to hear that too. It really is a slap in the face to loyal customers. Why it might be a marketing ploy to gain new customers, announcing it on air to ALL viewers isn't a good idea.

There are other way to get new customers, a mail out postcard or some other way you can target non-customers while excluding your current customer base. .

......You look like I need a drink.....

ScrapHappy · ‎03-28-2010

When my daughter was young and very much into those American Girl Dolls, we spent a pretty penny buying all that stuff. AG would sent out catalogs. The new customers got the catalogs with discount codes and free shipping, but the loyal customers didn't get anything. I called and complained and I'm sure didn't get anywhere. It would be nice if retailers, not just QVC, threw us a bone and say "Thank you for being a loyal customer" once in a while.

Janey2 · ‎06-07-2010

Is it free shipping ONE time for new customers? If so many sites do this. If not free shipping many sites will give a % off an item to new customers. Nothing new.

Desertdi · ‎03-13-2010

This decision needs to be reviewed by the Director of Public Relations

♥Surface of the Sun♥

sbmariner · ‎10-15-2022

I couldn't believe my ears when Shawn announced this last night! We have been putting up with BAD delivery, customer service, regarding returns...AND items listed as in process for ever! This is the last straw for me. i have been a customer almost since the beginning. DONE🤪

paixmcdao · ‎04-16-2022

@Janey2 wrote:
Is it free shipping ONE time for new customers? If so many sites do this. If not free shipping many sites will give a % off an item to new customers. Nothing new.

New customers will receive free shipping for every purchase until 1/31/2023.

“If you tell the truth, you don’t have to remember anything.” -Mark Twain