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Valued Contributor
Posts: 539
Registered: ‎08-19-2011

Why is it that every time I want to ask a question about a product I am prompted to chose a new nickname?  What is the point?  It is keeping me from asking questions and purchasing.  I have no intention of coming up with a new nickname once a week.

Honored Contributor
Posts: 61,601
Registered: ‎03-10-2010

@Bookplate   It's just a glitch they can't seem to fix.  When you receive the prompt, just put in your usual user name written exactly as it's in the system. 

New Mexico☀️Land Of Enchantment
Valued Contributor
Posts: 539
Registered: ‎08-19-2011

@Kachina624 wrote:

@Bookplate   It's just a glitch they can't seem to fix.  When you receive the prompt, just put in your usual user name written exactly as it's in the system. 


Thank you!  Totally worked.  That probably should have occured to me.