Reply
Valued Contributor
Posts: 560
Registered: ‎05-07-2015

I don't like the vertical layout either. It was much easier when you could see all the colors at one time.  The new layout is not an improvement. Its just another roadblock to getting the color and size that you want. I did send my complaint to the "feedback" option below. You have to wonder who signs off on these changes or how much testing is done before updates. 

Honored Contributor
Posts: 16,978
Registered: ‎03-09-2010

@mspemberley wrote:

I don't like the vertical layout either. It was much easier when you could see all the colors at one time.  The new layout is not an improvement. Its just another roadblock to getting the color and size that you want. I did send my complaint to the "feedback" option below. You have to wonder who signs off on these changes or how much testing is done before updates. 


@mspemberley - ITA!  

Valued Contributor
Posts: 836
Registered: ‎03-10-2010

@mspemberley wrote:

I don't like the vertical layout either. It was much easier when you could see all the colors at one time.  The new layout is not an improvement. Its just another roadblock to getting the color and size that you want. I did send my complaint to the "feedback" option below. You have to wonder who signs off on these changes or how much testing is done before updates. 


@mspemberley I think they spin a wheel with topics on it. "How Can We Annoy The Customers Today?"

There's always a lot to be thankful for if you take time to look for it.
For example, I am sitting here thinking how nice it is that wrinkles don't hurt.
Respected Contributor
Posts: 2,225
Registered: ‎03-11-2010

I was hoping somebody would post a thread about the vertical situation ! I hate it too !  Just makes me wonder 'who' thought that was a good idea and why!?!?!  The horizontal view of colors was MUCH MORE user friendly.  Fix it back please !!!

Honored Contributor
Posts: 11,661
Registered: ‎03-09-2010

I contacted the mods for help, but they don't have any idea as to whether or not this will go back to horizontal.  I think it's time for me to shop elsewhere.

Highlighted
Honored Contributor
Posts: 16,531
Registered: ‎05-18-2017

@Krimpette wrote:

I contacted the mods for help, but they don't have any idea as to whether or not this will go back to horizontal.  I think it's time for me to shop elsewhere.

 


The vertical versus horizontal issue is not that big of a deal to make me want to start shopping somewhere else.

Honored Contributor
Posts: 16,466
Registered: ‎02-27-2012

@RescueLover wrote:
The QVC APP shows the color choices Horizontally, but QVC.com shows them Vertically.


I can see how customers might miss seeing all the colors if they don’t know to scroll down.



It makes it more challenging when comparing colors quickly too. 🥴

 

 

@RescueLover 

 

Not quite.....I do not have the app.

 

I use QVC.com exclusively.

 

My color swatches are still horizontal.

 

Desktop Edge

 

 

They are horizontal on my Kindle