Suggestion Box

[Starbucks]

DEAR MR. QVC ,

PLEASE, PLEASE GET US SOME NEW GOOD ITEMS. I AM LOOKING AT THE SAME TOYS YOU SOLD FIVE YEARS AGO FOR THE KIDS. THE SAME FOOD ITEMS. THE SAME COATS AND ROBES AND SHOES. THE SAME PURSES AND MAKE UP AND HAIR GOODS. OVER AND OVER AND OVER AGAIN.

EVEN THE BEST HOSTS ARE HAVING A DIFFICULT TIME SHOWING ENTHUSIASIM! AND SOME OF THE ITEMS YOU CONTINUE TO SELL ARE OF POOR QUALITY. PEOPLE HAVE BOUGHT THEM AND HAVE TOLD YOU FOR YEARS SOMETIMES THAT THE ITEM IS NOT GOOD!! BUT YOU STILL CONTINUE TO CARRY IT. IN THE END THIS POLICY AND PROCEDURE IS NOT GOING TO BE GOOD FOR YOUR LONG TERM CUSTOMERS.

PLEASE PUT SOME THOUGHT INTO SHAKING THINGS UP. WE NEED NEW STUFF!!!!