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04-14-2012 09:06 PM
I have been a QVC fan for 12 years or longer and have spent thousands of dollars over this amount of time for Christmas, birthdays, anniversaries and personal items for myself. I have ordered food, flowers, pet supplies, electronics, appliances, bedding and entertainment systems. I have used bill to-ship to options many times and enjoyed the convenience afforded by this service. However, I have become very dissatisfied with their products and customer care recently.
I feel that many others are as dissatisfied as I am after reading the forums. QVC seems to be grasping at straws to merely stay afloat. Products are not as good, hosts are more pushy than they have ever been and customer service isn't as dependable as before. I still think QVC has excellent customer service, but I think they are over worked and over whelmed at times. Some vendors are foul mouthed and dis-respectful of the customers who keep them in business. Some vendors are an insult to society (Kardashian) and should not be promoted by QVC just because they are in the news, divorce court or maternity ward on a regular basis.
I used to keep QVC on as background when I was cooking, cleaning or folding laundry. Recently, I have heard profanity and foul-mouth slurs from Joan Rivers, have seen Shawn flitting around in clothing suitable for middle school girls, David Venable making stupid faces over some delicious food item that he is pushing, Isaac yelling at folks, Jayne Treacy running her mouth and not letting hosts present their wares and many other things you guys have noticed and commented on in these forums.
I made some comments some time back and was quickly called on the carpet because some people thought my remarks were rude. I certainly don't intend to dis-respect anyone and don't want to come over too harshly in criticism of people, but I really think QVC has certainly lost credability and much respect from a great number of viewers. I haven't bought anything for several months and don't watch as intently as I used to, but I do read the forums to see what is going on...and I think many people are as dissatisfied as I have become recently.
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