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Valued Contributor
Posts: 932
Registered: ‎11-01-2010

Is the Color Change Function Coming Back?

I just noticed I was able to view all the color options on the model by "clicking" through the colors.  (I was checking out an IM dress.)   Is this coming back?  It is such a simple thing but I really missed it.  I hope it stays!

"Education is the most powerful weapon which you can use to change the world." Nelson Mandela
Honored Contributor
Posts: 78,220
Registered: ‎03-10-2010

Re: Is the Color Change Function Coming Back?

I didn't know it went away.  I've always been able to view the various color choices.  Must be your browser or computer.

New Mexico☀️Land Of Enchantment
Valued Contributor
Posts: 932
Registered: ‎11-01-2010

Re: Is the Color Change Function Coming Back?


@Kachina624 wrote:

I didn't know it went away.  I've always been able to view the various color choices.  Must be your browser or computer.


@Kachina624   That is interesting.  Lately, I've been using my IPad but I do not use QVC's mobile app.  I like the regular QVC.com website.  I wonder if that causes the issue.  Thanks for letting me know!  

"Education is the most powerful weapon which you can use to change the world." Nelson Mandela
Esteemed Contributor
Posts: 5,616
Registered: ‎10-01-2014

Re: Is the Color Change Function Coming Back?

@rrpell, I use my iPad all the time through the regular website, not the app, and haven't experienced the problem you're having. Have you rebooted?

No act of kindness, no matter how small, is ever wasted. - Aesop
Honored Contributor
Posts: 78,220
Registered: ‎03-10-2010

Re: Is the Color Change Function Coming Back?

@rrpell  I never use the QVC app either.

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 13,776
Registered: ‎07-09-2011

Re: Is the Color Change Function Coming Back?

I don't use my air pad, or the app.  Just my desk top.  

 

I have lost the ability to change color selections.  So, unless there is a video - meh.

"Animals are not my whole world, but they have made my world whole" ~ Roger Caras
Valued Contributor
Posts: 932
Registered: ‎11-01-2010

Re: Is the Color Change Function Coming Back?

@MaggieMack

Thank you for the suggestion to reboot. The good news is because of this, I managed to do something I've been wanting to do for a long time, use an external back up for all my photos and remove them from my iPad.  That made me happy. The bad news is the color change function (still) doesn't work. Smiley Sad   

However, it does work on the QVC app. 

I don't suppose QVC has a tech help line?  

 

 

 

"Education is the most powerful weapon which you can use to change the world." Nelson Mandela
Valued Contributor
Posts: 932
Registered: ‎11-01-2010

Re: Is the Color Change Function Coming Back?


@Drythe wrote:

I don't use my air pad, or the app.  Just my desk top.  

 

I have lost the ability to change color selections.  So, unless there is a video - meh.


Hi @Drythe

I know, it does lose something without the colors.   

Watching the White Sox tonight?  Last game of the series!  I'm a Red Sox fan.  See you over in talking baseball😊

"Education is the most powerful weapon which you can use to change the world." Nelson Mandela
Honored Contributor
Posts: 13,776
Registered: ‎07-09-2011

Re: Is the Color Change Function Coming Back?

@rrpell

 

I was off line last night and missed it.  Chi Sox Never on TV here.

 

Congratulations to the R Sox.

"Animals are not my whole world, but they have made my world whole" ~ Roger Caras
Valued Contributor
Posts: 560
Registered: ‎03-18-2012

Re: Is the Color Change Function Coming Back?

On my Ipad I have to click first on the color that is showing until its name appears, then I can click through the colors as usual.