Suggestion Box

[TY]

Why not make good suggestions here, that's what this board is for. If QVC doesn't want to read it or take into account their customers wants and wishes, those customers end up going elsewhere where they are valued.

QVC's parent company Qurate may have bought HSN but I doubt that merger is going all fine and dandy.

And I will take a pretty good guess that QVC's overseas operations in Great Britain and the E.U. countries like France, Italy, and Germany will not be so great this year because I think customers will balk at paying an extra 25% E.U. imposed tariff on american goods like shoes, clothes made with cotton, and cosmetics. That should impact vendor brands like DG2, Skechers, Philosophy and Doll10 for example that sell there, That's going to hit Qurate really hard on their bottom line, IMO because I don't think that those overseas QVC companies are going to be absorbing a 25% tax without passing it along to their customers. I don't think those customers will be willing to pay an extra tariff, tax, or whatever you want to call it.

[Love to Run]

The people who post on these forums make up an incredibly small percentage of QVC's customers, and are not necesarily representative of the QVC audience. Most retailers focus on trends evidenced in sales reports and their bottom line. Qurate is a billion dollar company, they know what sells and who sells it. Our various opinions notwithstanding.

[Qshopper1991]

@Shopgirl8

When you b *%ch, it's time to switch. 

Channels, that is.

I should trade mark this phrase to everyone who moans about how they think the Q should be doing things. 

You clearly are watching wayyyyy too much Q.

[Love to Run]

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@Pook wrote:

@Spurt  The complainers here (whether  legitimate complaints or not) are just a very small minority of those who actually shop here.  Even though I do purchase a lot here, like the great CS I have always received, don't have issues with hosts or vendors, can find so much variety online here, can watch videos so no need to watch tv presentations, my life does not depend on QVC being here to shop from as I (as well as everyone else) have many options which do not include B & M stores which I don't shop at!!   At any point that QVC does not meet my expectations or have nothing I care to buy or goes out of business then my life won't be affected as there are other online options so why would I bother to demand changes from QVC to suit me!?  I have better things to do!  Also, I don't see 0 revenue increase (if actually a fact) as a loss.  They are still making money.  The complaints I see mostly want QVC to reamain as it was before the internet and sell the same things that most are not interested in now.  With the internet, tv shopping has changed as you don't have to watch to purchase!  Had QVC not changed with the times they surely would not be making any money! 

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Well said. And the stagnation in revenue is a false equivalence. QVC's portion of the ecommerce market is steadily declining, yet their revenues are holding steady. And while Mike George did mention problems with certain brands, he also cited competing retailer promotions, round the clock election coverage, and the Summer Olympics as interfering with the bottom line.

[Silver Fox1]

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@San Antonio Gal wrote:

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@simplyfriends wrote:
All of us had a "first post" on this forum and sometimes it's because you have an issue with QVC and want to give a suggestion or vent. I remember my first post was a suggestion/complaint and I was immediately responded to with a negative comment because I was "new". I have a full time job and I check in occasionally. I realize some of you ladies are on here every day commenting but remember that this is a public forum and if it was a welcoming place to come there would be more "new" posters.

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The difference is that you came back.  Several of the other first-timers posted negative things and never came back.

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@San Antonio Gal  I know the first post I ever posted I was hopped all over because of the way the title was phrased.  I was told in no uncertain terms how I should have phrased it and they wern't nice about it either. I know I almost dedeided to forget it and not return but in the end I dedeided "who the heck made them god" LOL.  Their are those on this board, then and now, that really are, how to put this - ummmm, lets just say full of themselves "know it alls" if you would and a lot of new- comers after a dose of it just say forget it, it's not worth the berating.   It's a shame but IMO there are some on here that think they own it and they can be very mean somethimes.   .  

[FuzzyFace]

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@Qshopper1991 wrote:

@Shopgirl8

When you b *%ch, it's time to switch. 

Channels, that is.

I should trade mark this phrase to everyone who moans about how they think the Q should be doing things. 

You clearly are watching wayyyyy too much Q.

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And you clearly are taking this board wayyyyy too seriously.

[FuzzyFace]

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Well said. And the stagnation in revenue is a false equivalence. QVC's portion of the ecommerce market is steadily declining, yet their revenues are holding steady. And while Mike George did mention problems with certain brands, he also cited competing retailer promotions, round the clock election coverage, and the Summer Olympics as interfering with the bottom line.

excuses, excuses

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[TX-starlight]

@shopperqvc I completely agree! I rarely watch these days. Too boring products, & hosts are too annoying. 

[Spurt]

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@Love to Run wrote:

The people who post on these forums make up an incredibly small percentage of QVC's customers, and are not necesarily representative of the QVC audience. Most retailers focus on trends evidenced in sales reports and their bottom line. Qurate is a billion dollar company, they know what sells and who sells it. Our various opinions notwithstanding.

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@Love to Run

Advertisees and researchers say that one person that writes out their complaint is equal to 1,000 people.  And QVC would be wise to listen because their financial reports arent that hot, published at their parent co. website!  They had a ZERO revenue increase for 2017....and only 2% for the first quarter of 2018 for Q-USA.....which even their Execs said leave room for improvement...

[Spurt]

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@Qshopper1991 wrote:

@Shopgirl8

When you b *%ch, it's time to switch. 

Channels, that is.

I should trade mark this phrase to everyone who moans about how they think the Q should be doing things. 

You clearly are watching wayyyyy too much Q.

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@Qshopper1991

BTW QVC set up this SUGGESTION BOX for SUGGESTIONS!!!......