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New Contributor
Posts: 2
Registered: ‎05-12-2020

Home Reflections Remote Replacement

Does anyone know how to get a remote for the Home Reflections candles? I bought the metal lantern with taper candle H267379 and didn't realize till it was too late to return that I did not have a remote for either one included in the box. Frustrating to say the least.

Respected Contributor
Posts: 2,046
Registered: ‎09-10-2020

Re: Home Reflections Remote Replacement

[ Edited ]

I bought two sets of these on as is and one set did not have a remote. Unfortunately, it's a very specific remote. I have over 40 various remotes and usually one or another will work with most of my things. Nope, not these these, they will only work with their remote. 

if you happen to get one post back because I would like another.

Honored Contributor
Posts: 19,658
Registered: ‎07-26-2014

Re: Home Reflections Remote Replacement

@JaBree 

@MG Chris 

 

No warranty paperwork came w/the product?  CS phone number as well as their website is listed.

"Never argue with a fool. Onlookers may not be able to tell the difference."


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Respected Contributor
Posts: 2,046
Registered: ‎09-10-2020

Re: Home Reflections Remote Replacement

[ Edited ]

@Mz iMac wrote:

@JaBree 

@MG Chris 

 

No warranty paperwork came w/the product?  CS phone number as well as their website is listed.


Mine came as is and the way they were packaged they should never have been resold. One set was wrapped in tissue paper, very thin tissue paper. They were rattling around in a way too big box and I had to glue the pieces back in place. I did call about the remote and condition and I was given an additional discount. Neither set had paperwork from the company.

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