Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
03-07-2019 12:40 PM
I would like to suggest an improvement for QVC’s exchange/return form. I attempted to exchange a Lug bag recently. The exchange form is really small without a decent space to enter your exchange request. Although I clearly printed my exchange color request twice, I received the wrong color bag today (by the way, I noticed the error online Monday while the bag was still in process but was told it was too late to correct the error).
My first exchange with QVC will be my last.
03-07-2019 01:06 PM
@Jasmine19 wrote:I would like to suggest an improvement for QVC’s exchange/return form. I attempted to exchange a Lug bag recently. The exchange form is really small without a decent space to enter your exchange request. Although I clearly printed my exchange color request twice, I received the wrong color bag today (by the way, I noticed the error online Monday while the bag was still in process but was told it was too late to correct the error).
My first exchange with QVC will be my last.
you can also print out a return/exchange form from online, which is what i tend to do if i want to write more on the slip. i also make sure to add the word EXCHANGE on the outside of the box.
03-07-2019 03:20 PM
I really like HSN’s exchange process.
03-08-2019 09:15 PM
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788