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08-09-2021 09:42 AM
QVC please adjust the default easy pay setting in checkout. We customers need the CHOICE to do easy pay OR NOT to do easy pay !
08-09-2021 09:48 AM - edited 08-09-2021 09:50 AM
You do have that option. The default is "easy pay," but you can change that to pay-in-full.
Most likely the default is easy pay because more buyers use it than pay-in-full.
08-09-2021 10:04 AM
And I am one of them! I agree with your assessment that a great number of customers use it. Otherwise, they wouldn't make such a 'promo' of it all the time.
My guess would be their marketing research shows it as a desirable feature.
Please leave it as is.
08-09-2021 10:13 AM
There is a choice & it's so easy to change to Pay In Full. Since most retailers don't offer Easy Pay & Q does it's their default.
08-09-2021 10:26 AM
You can go into your account at any time to pay off all the easy pays or as many as you like. For those on a monthly budget, I can understand why Easy Pay may work for them .
08-09-2021 11:15 AM
HSN defaults to full pay. I love it, since I never use easy pay.
08-09-2021 11:15 AM
I use easy pay until I receive my purchase and plan on keeping it. If kept I will go in and pay it off. If it's a return, I haven't tied up the full purchase price and wait forever for my refund.
08-09-2021 11:26 AM
Exactly - I don't want my money tied up for something I may return. And these days I return about half of the items I try.
08-09-2021 01:02 PM
So, they make it inconvenient for the customers who want to pay in full. smh Why should I have to do the extra clicking because I pay in full. There should be a feature for customers to change that Easy Pay default.
08-09-2021 01:07 PM
I have never ordered anything from QVC that I couldn't pay for in full, BUT I always us EZPAY when it is offered
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