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Regular Contributor
Posts: 174
Registered: ‎10-12-2014

Please fix your persistent banner at the top...it prevents me from getting to certain options by covering them in the menus. Thanks!

 

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Honored Contributor
Posts: 15,686
Registered: ‎03-09-2010

I am glad it is not only me, it seems the pull down menus block often block the screen

Stop being afraid of what could go wrong and start being positive what could go right.
QVC Customer Care
Posts: 1,973
Registered: ‎06-14-2015

Hi @Greenqueen @I am still oxox Thank you for bringing this to our attention. I am not seeing it so it might be fixed by now. I will forward your feedback to our IT Department.

Regular Contributor
Posts: 174
Registered: ‎10-12-2014

Thank you Alice. It's still happening for me...it may be a mobile phone thing.

Valued Contributor
Posts: 624
Registered: ‎07-29-2015

Thank you! I have this too and I have IPAD.

Honored Contributor
Posts: 70,268
Registered: ‎03-10-2010

@Alice-QVC  it's not fixed.  You can't get to "items recently on air".  The banner covers that option.

New Mexico☀️Land Of Enchantment
QVC Customer Care
Posts: 1,973
Registered: ‎06-14-2015

Hi @Kachina624 Our IT Department checked several servers and could not find any issue. Could you please try clearing your cookies and maybe change browsers.

QVC Customer Care
Posts: 1,973
Registered: ‎06-14-2015

Hi @Kachina624, I just spoke with the IT Department again. Can you please email a screen shot of what you are seeing to QVCSocialTeam@qvc.com. Posting here is too small to see everything.

Honored Contributor
Posts: 70,268
Registered: ‎03-10-2010

@Alice-QVC  Changing browsers didn't help.  I sent you a screenshot.

New Mexico☀️Land Of Enchantment
QVC Customer Care
Posts: 1,973
Registered: ‎06-14-2015

Got your email @Kachina624 thank you. I am forwarding it to IT. Are you on a computer or mobile devise?