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Contributor
Anvar
Posts: 28
Registered: ‎09-04-2014

Backorder of Modena Yarrow

‎05-08-2019 06:38 PM

I ordered this shoe on April 30 and noticed it was "in process" until today, when it changed to "backorder".  I have been a QVC customer since the beginning and have never seen this before, and must admit that I am disappointed that QVC would take orders for shoes they cannot ship.  I spoke with CS today and was told that backorder is like "waitlist" and that I may or may not receive these sandals.  I really like Earth, and have several pair, but this situation has turned me off.  I know they are shoes, but it this is the first on-line site that has done this.  I think QVC should have a better inventory management system.  

 

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